Travis Kalanick

August 16, 2026

Travis Kalanick is the founder of Atoms and Uber.

Travis Kalanick
Travis Kalanick

Summary

Travis Kalanick is best known for co-founding Uber and building it into one of the world’s largest transportation platforms. Before Uber, he spent years building Red Swoosh under extreme financial pressure. He says he took no salary for its first four years, repeatedly ran out of money and lost much of his social life to the company before eventually selling it. He later invested much of the proceeds in friends’ startups, becoming the first investor in Expensify.

Kalanick started Uber at 33 and carried the intensity of those earlier years into the company. He describes operating with “precision, perfection and obsession” and continued running Uber with the mentality of someone worried about making the next grocery bill even after the company had reached a valuation of roughly $70 billion. Under his leadership, Uber expanded rapidly across cities and countries, creating a new category of app-based transportation and challenging the entrenched taxi systems that controlled many local markets.

Uber’s growth depended on empowering young operators to build markets from scratch while maintaining tight control over the decisions that mattered most. Kalanick personally participated in the pricing process for the company’s first 20 to 30 cities, using each launch to refine a playbook that could eventually operate without him. He describes this management philosophy as finding the line between order and chaos: using the fewest possible rules while preserving the structure required to move quickly at scale.

After leaving Uber, he returned to company building within months. His current company, Atoms, is developing artificial intelligence and specialized robotics for industries including food, mining and transportation. Kalanick describes his role as “problem solver in chief,” focusing on the most consequential problems that are not already being solved and pursuing what he considers his broader calling: digitizing the physical world.

Episode transcript

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[David Senra]
I want to start with Adams.

[Travis Kalanick]
Yeah.

[David Senra]
You have this great line on the website that I actually love. It's this awesome sentence. It says, "Physical world autonomy requires AI for the physical world. This kind of intelligence requires computation we haven't invented at an efficiency we can't yet fathom with deep learning models to understand and act in the physical world that don't yet exist." Tell us what you're building.

[Travis Kalanick]
Let's start with the mission. It's easier that way. Physical automation to transform industries.

[Travis Kalanick]
So you start there. You can sort of go, it's almost Socratic, like, what does that mean? And sort of in the terms that people use today is physical AI and robotics to transform industry. And you go, "Okay, well,

[Travis Kalanick]
so what is it, a humanoid?" And no, it's not. I wouldn't call myself anti-humanoid. It's just what we're doing is not that. It's specialized robotics, that it's not like we make robotics and anybody can have some. It's more like robotics and AI that go after an industry, one industry at a time. And in the industries, we think it makes massive moves, big moves. And once we get our sea legs,

[Travis Kalanick]
we go to the next and the next. If you're doing it really well, I like to say that the only constraint on our imagination is management capacity.

[David Senra]
What does that mean?

[Travis Kalanick]
We're solving problems every day.

[Travis Kalanick]
If I have to solve lots of small problems because I don't have a lot of management capacity under me, we're not going to do very much. I'm going to be constrained in what portion of my imagination can become possible, like real. But if you have lots of management capacity, lots of problem-solving capacity, then those constraints unwind.

[David Senra]
So how do you broaden and expand the management capacity you have?

[Travis Kalanick]
Okay, so why don't we step back and talk a little bit about... I have a lot of frameworks for this kind of stuff. One of them I call the meta problem.

[Travis Kalanick]
Imagine if you had this equation, which is the derivative of problem solving dt

[Travis Kalanick]
must always be greater than or equal to the derivative of problem creation dt. And if that's ever not true, you have a real problem.

[Travis Kalanick]
I call that the meta problem. So, what's happening is, is that if you are creating problems faster than you can solve them, then you're kind of F'd. But when you create problems, like in an Uber context would be like, "Let's go to China." That's creating a problem, right? Now, the way I think about problems, I don't think about them in a negative way. I think about problems the way like a math professor would think about a problem, is a math professor without interesting problems to solve is a sad math professor. Yeah. So it's like a good thing. So you want to create interesting things to solve. You want to create problems to solve. You have to predict well the nature of the problem and your ability and capacity to solve it.

[Travis Kalanick]
You create a problem today, you may not understand the nature of the problem-solving you're going to have to do. You have to predict it. And those problems start coming ashore in like 6 months in like a real heavy way, and maybe even longer.

[Travis Kalanick]
And so,

[Travis Kalanick]
you have to be good at predicting what is the nature of that problem and saying, "Okay, well, what is my management capacity to solve it?" If that equation gets out of balance, then you have to stop problem creation while you get the solving going so that you're not drowning anymore, right?

[David Senra]
Can you give us an example of what happened in China then?

[Travis Kalanick]
I mean, China was

[Travis Kalanick]
amazing but very difficult, and in some ways impossible to predict. "Let's go to China. Sounds like fun." It was a

[Travis Kalanick]
super awesome adventure because what happened was, is I was like,

[Travis Kalanick]
"Sounds cool."

[Travis Kalanick]
And it was probably 2013 or early '13. Uber started in 2010, so it was still early crew.

[Travis Kalanick]
And I got a crew of folks, like super OG guys, and we stayed in an apartment in China for a week or 2, a week and a half, 2 weeks, something like that, and met with everybody we could. It's actually when I 1st met Wan Xing at Meituan, actually.

[Travis Kalanick]
And he told me I was crazy. "Don't do it. It's the worst idea ever."

[David Senra]
What was your response when people tell you, "You're crazy. It's not going to work?"

[Travis Kalanick]
That's the best thing ever. Okay, so,

[Travis Kalanick]
I mean, there's many threads here. We're already cooking through a bunch of them.

[David Senra]
We're going to go everywhere, man. Let's go.

[Travis Kalanick]
Okay, so in engineering, we call this BFS, breadth-first search. So I'm not able to go deep. We're painting the breadth of the tree before we're going deep. So, we have a cultural value for that at Uber, and I've pulled it into our new value system, into my value system at my current company,

[Travis Kalanick]
but it's called super pumped, which is about infectious enthusiasm about the hard things.

[Travis Kalanick]
The harder it is, the more

[Travis Kalanick]
weird,

[Travis Kalanick]
gnarly, whatever words, whatever superlative you want to put in front of it, the more awesome it would be to solve it-

[David Senra]
Mm-hmm

[Travis Kalanick]
... the more excited I get.

[Travis Kalanick]
And the problems that are more awesome to solve are the ones that people think are impossible to solve. Sometimes people think something is impossible. They perceive it that way, but it's very possible, but it's actually easy. And there's other ones that people think are impossible that are super difficult but possible.

[David Senra]
That's how you think about Adams now, right? When I hear you speak about it and when I read about it, you're like, "This is going to be super difficult, but it is possible."

[Travis Kalanick]
So Adams is the name of my company. We just named it this. It came from a

[Travis Kalanick]
crazy obscure name that was done on purpose. We basically went ultra-stealth. But the real question is,

[Travis Kalanick]
coming out of Uber, what was the next thing and why?

[Travis Kalanick]
And

[Travis Kalanick]
it is Adams. We just started calling it that now. I was yearning or had a penchant for, an affinity for something that's super

[Travis Kalanick]
hard,

[Travis Kalanick]
super complicated.

[David Senra]
Have you always been like that? Or was the experience of Uber that crystallized how important that was? When did this desire-

[Travis Kalanick]
It's always been this way, and I think it's funny how you got there, because it's like that feeling when somebody tells you something that is impossible and you're like,

[Travis Kalanick]
"Is that right?"

[Travis Kalanick]
And I'm like, "Watch this."

[Travis Kalanick]
I've always had that. Like, even when I was a kid, I'd always have a sparkle in my eye to do something somebody was like, "Shit," that kind of thing.

[David Senra]
Did you know

[David Senra]
when you started it, like how... There's no way you could have known how difficult it was, right? Did you like, "This is a hairy problem. I'm going to be fighting with everything regularly."

[Travis Kalanick]
No, there's a complexity to it that was part of the attraction.

[David Senra]
Okay. And you saw that from the 1st spot?

[Travis Kalanick]
Yeah, from the very early days, I knew it was complicated. I didn't understand exactly how it was complicated.

[David Senra]
I'm very curious. What you said was very interesting. You're creating all these problems. Some of the problems you're creating are not coming ashore, I think is the word you used for another-

[Travis Kalanick]
It takes time to see what the nature of the problem is that you created.

[David Senra]
So, can you give an example of a problem you're creating when you start in China, how long it takes to come ashore, and what happens when it does?

[Travis Kalanick]
Okay, so what you learn when you go and do what we did in China is you learn that when you go and take your business and go to China, you have to start over. So many people think that you can take your business and take it somewhere, which by the way,

[Travis Kalanick]
Uber kind of trademarked that, if there's such a thing. Like, we made that a thing where cities, countries didn't matter. We created a system that was inevitable. But China was different. Because of how that country works,

[Travis Kalanick]
everything's different, and that means you have to start from scratch, right? It's like something as simple as the phones or let's say maps, GPS.

[David Senra]
Mm-hmm.

[Travis Kalanick]
There's a different GPS system in China than there is here. What does that mean? Well, it's different. So, if I want to understand how cars are moving through space, I have to change my GPS system so I can do that-

[David Senra]
Mm-hmm

[Travis Kalanick]
... so I understand. And that's one of

[Travis Kalanick]
100 things that are different in China, which means you have to start over. And so yeah, you're starting a new business when you take it to China, and you have to

[Travis Kalanick]
be in a very receptive, like, "I am going to learn how to do things differently in this very different place," and be excited and interested in how different it is. Whereas most,

[Travis Kalanick]
let's say, Western entrepreneurs that go to China, almost none succeed.

[David Senra]
Have any succeeded?

[Travis Kalanick]
At the time, like Apple.

[David Senra]
Okay.

[Travis Kalanick]
I'd say the 2 that you would come up with in our area, in our neck of the woods, there are others, but in our neck of the woods, you're like, okay, Elon definitely did, right? And Apple definitely did. Tim Apple and Elon, right?

[Travis Kalanick]
Right? Those are the 2 guys.

[David Senra]
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[Travis Kalanick]
We eventually rolled out. So Uber Black was one thing, much smaller than like a Didi thing. There was another company called Kuaidi. And we were just in this corner sort of doing a niche thing, which is a super high-end thing in China, which is like

[Travis Kalanick]
so niche, right? An S-Class in China at that time is like very... It's thin. I mean, we were growing, it was fun, but it was thin. But I think it was 2014, I believe it was '14. Yeah, I believe it was '14, must have been, where we basically said, "Okay, we're going to do ride-sharing in China."

[Travis Kalanick]
Nobody had done that.

[Travis Kalanick]
Didi was

[Travis Kalanick]
taxis,

[Travis Kalanick]
and if anybody who's used a taxi app with taxis, the problem is you're a 2nd-class citizen, meaning taxis want people to wave them down. They don't want to take rides from an app where they have to give a percentage of the revenue to some middleman. That's not a thing. So it sort of will fill in the gaps, but it's not their main jam.

[Travis Kalanick]
But we went to full ride share, which is like peer-to-peer ride sharing, where anybody driving a car could offer a ride to a citizen in the city.

[David Senra]
Which before you did not exist at all in China.

[Travis Kalanick]
Certainly not coordinated by an app.

[David Senra]
Yeah.

[Travis Kalanick]
This is now a ride-sharing, what was at the time called peer-to-peer ride-sharing.

[Travis Kalanick]
Some people would think of Lyft or UberX, this kind of thing in the US context.

[Travis Kalanick]
But what we called it was the people's Uber. And so in the app, you'd open it up and it was red cars.

[Travis Kalanick]
But we became Chinese. We had a massive, awesome brand there because we cared and we were passionate about the user,

[Travis Kalanick]
the customer, in ways that

[Travis Kalanick]
these other companies just weren't.

[Travis Kalanick]
But what was interesting about what was going on with Didi was that while we were inventing, innovating,

[Travis Kalanick]
they were copying.

[Travis Kalanick]
And these guys were so good at copying, it was

[Travis Kalanick]
almost an art form.

[Travis Kalanick]
To be able to copy as quickly and fiercely as they did was like warrior mentality in its own right. But I like to say, the place to be is like a Braveheart, which is like the warrior poet. These guys were just pure warriors. There was no poetry. They weren't creating a new thing. They were copying.

[Travis Kalanick]
But almost to a level of poetry in their ability to copy and the speed at which they were able to do it, right? But while they were getting ready copying it, it was a very wild sort of half technology, half regulatory arbitrage.

[Travis Kalanick]
Very bold. It took them a while to copy, and while that happened,

[Travis Kalanick]
it went vertical.

[David Senra]
Uber did.

[Travis Kalanick]
Yeah, Uber did. And I'd say,

[Travis Kalanick]
so vertical it almost leaned to the left. Like, it almost started bending. The curve almost bent to the left, okay? And

[Travis Kalanick]
that was what it was. The opportunity was massive, where we would basically, at some point, probably our top 10 cities were all Chinese cities.

[David Senra]
That's wild.

[Travis Kalanick]
In rides.

[David Senra]
Yeah.

[Travis Kalanick]
Not in revenue, because the rides, instead of,

[Travis Kalanick]
in my day, 13 bucks, 15 bucks, whatever, these were like 3 bucks, 2 bucks type stuff, right? Yeah, I remember we were doing this fundraise in China. We had to raise money in China because we...

[Travis Kalanick]
I mean, it was

[Travis Kalanick]
just pulling a huge amount of money.

[David Senra]
You mean you were burning a ton of money?

[Travis Kalanick]
We were burning a lot of money.

[David Senra]
Okay.

[Travis Kalanick]
But also, we needed a partner. When we first went to China, everybody told us that we needed a partner,

[Travis Kalanick]
and they'll just tell you that. And we're like, "What is a partner?" They're like, "Well, that person or that entity has like 50% of your company in China." I go, "Why? Is this a law?" They're like, "No, but if you don't do it, you're totally screwed."

[Travis Kalanick]
And I just never got it. Nobody could tell me why and why I had to. I just said, "I'm going to just try. Screw it." Which is like, again,

[Travis Kalanick]
Apple, Tesla, these guys said, "Screw it," and they just did it.

[David Senra]
Yeah.

[Travis Kalanick]
Right? And we eventually did get a partner, but instead of giving up 50%, we gave up, I think it was 7%, and it was to Baidu. But it was because we were getting massive regulatory heat, and as long as we had a partner by our side, we could be Chinese.

[David Senra]
Yeah.

[Travis Kalanick]
Right? And this is like when you start meeting with ministers in China

[Travis Kalanick]
at the top, at the highest level, you have to be vouched for by somebody in China, or things start to get weird.

[David Senra]
And that's what the 7% is for?

[Travis Kalanick]
That's what the 7% was for.

[David Senra]
Got it.

[Travis Kalanick]
Baidu needed... We needed a partner inside China that was trusted, essentially. But I remember right around the time that we got that partner, we of course were doing this, and there was a strike, a pan-European strike

[Travis Kalanick]
for all taxis in all European cities.

[Travis Kalanick]
And at some point, I think there were like... I think this is '15, I believe, 2015, July, I think.

[Travis Kalanick]
There were

[Travis Kalanick]
vehicles being lit on fire in Paris.

[Travis Kalanick]
But it was like every major city, and they just tried to shut the shit down.

[Travis Kalanick]
And-

[David Senra]
What are they protesting?

[Travis Kalanick]
Progress.

[Travis Kalanick]
So I'm going and meeting with the transportation minister in China,

[Travis Kalanick]
and he throws down 3 newspapers, Western newspapers,

[Travis Kalanick]
that-

[Travis Kalanick]
... top of the fold, old school newspapers, right? Remember those?

[David Senra]
Yes.

[Travis Kalanick]
Pictures of this chaos across all these cities. And he's like, "This is a problem.

[Travis Kalanick]
This is not something we're okay with." And I said,

[Travis Kalanick]
"Why?" And there's obvious... I knew what he was going to say. And I said, "But this is all Western democracies." And I'm like, "In Western democracy,

[Travis Kalanick]
we know it's a popularity contest. And what that means is that the

[Travis Kalanick]
politician succeeds by being popular. He doesn't succeed when progress comes. And the only way to get progress

[Travis Kalanick]
in a democracy is for that

[Travis Kalanick]
politician who seeks to be popular

[Travis Kalanick]
when he's under threat.

[Travis Kalanick]
When there is a threat of disruption or instability is the only time you'll get progress in Western democracy."

[Travis Kalanick]
And I'm like, "But

[Travis Kalanick]
so what? We're here in China, and it's totally different." He goes, "What do you mean?" And I'm like, "Well,

[Travis Kalanick]
the only time I'm able to get progress in China

[Travis Kalanick]
is when

[Travis Kalanick]
stability is in harmony with progress."

[Travis Kalanick]
Or let's say progress, those 2 must be harmonized. You will only get progress when it is in harmony with stability.

[Travis Kalanick]
And I said it in that way, those 3 words, and

[Travis Kalanick]
that was very Chinese.

[David Senra]
Mm-hmm.

[Travis Kalanick]
And totally different. I'm like, "If there was ever any hint of instability that we were to bring to China, we would be shut down immediately.

[Travis Kalanick]
But as long as we

[Travis Kalanick]
create a foundation of stability,

[Travis Kalanick]
progress is super welcome.

[Travis Kalanick]
Progress must be in harmony with stability

[Travis Kalanick]
and totally different."

[David Senra]
So when did they take the viewpoint, if they took the viewpoint, that Uber is injecting instability into their city or area?

[Travis Kalanick]
They never did.

[David Senra]
Yeah.

[Travis Kalanick]
But they, at some point,

[Travis Kalanick]
felt like we may win. And instead of really seeing super problems at the...

[Travis Kalanick]
For the most part, we were treated fairly at the cities, for the most part. Not completely, but for the most part. But what happened was,

[Travis Kalanick]
what I'd say at the time is that the China war went global.

[Travis Kalanick]
So we were spending, let's say, 10s of millions of dollars a month fighting Didi in all these cities. And the fight was like,

[Travis Kalanick]
I needed to subsidize rides to gain market share. When I gain market share, there's network effect, because if I'm bigger, then my system is more efficient. And if I'm more efficient than them, they have to subsidize more than I do to compete with me.

[Travis Kalanick]
So how do I subsidize where, when,

[Travis Kalanick]
how

[Travis Kalanick]
to get that efficiency edge, that network effect efficiency edge, so that I subsidize less than them?

[Travis Kalanick]
This is why Lyft is smaller than Uber, because we were better at this part of the thing. And people don't really know that's what it takes. But how do you get efficiency edge? Efficiency edge starts when somebody even downloads the app and signs up. If it's easier to sign up on one versus another,

[Travis Kalanick]
you have an efficiency edge. If it's easier to call a vehicle and get it to you without problems, you have an efficiency edge,

[Travis Kalanick]
because you'll have less support. People are getting their higher completion rates. If the cars are moving to where the demand is because the driver app has good

[Travis Kalanick]
sort of ways to point drivers to the right place, that means you have shorter pickup time, efficiency edge.

[Travis Kalanick]
Efficiency edge means you get bigger faster. You get bigger faster means you have a bigger network of drivers, which means wherever you are in the city,

[Travis Kalanick]
you are going to get a faster pickup.

[Travis Kalanick]
And it will be cheaper because, well, if there's less dead time for the driver to pick you up, then if he's generally trying to optimize for dollars per hour, then

[Travis Kalanick]
the whole thing just starts working better. That's the network effect.

[Travis Kalanick]
So you're like, "Okay, how do I get bigger?" Well, I'll make the rides really cheap. That's one way of doing it.

[Travis Kalanick]
And if your rides are cheaper than them, then all of a sudden your network gets bigger. Your network gives you efficiency, which then means you can get to a lower price point without subsidies that the competitor still has to subsidize.

[David Senra]
You'd make money, a profit at a place where they would make a loss. And the robber barons all understood this.

[Travis Kalanick]
Yes. This is like you can go-

[David Senra]
Rockefeller, Carnegie.

[Travis Kalanick]
Absolutely.

[David Senra]
All of them did.

[Travis Kalanick]
100%.

[David Senra]
Yeah. When you're talking, I'm like, "Shit, this is Rockefeller."

[Travis Kalanick]
It totally. So I read, I think it was a Chernow biography.

[David Senra]
Of Titan?

[Travis Kalanick]
Yes.

[David Senra]
Okay, there's actually a better one I'm going to send you.

[Travis Kalanick]
Yeah.

[David Senra]
And what it is, is this book from 1970 by David Freeman Hawk. It's called Rockefeller, John D., the Founding Father of the Rockefellers. Titan is 800 pages, and you got a lot about his family history. This is like 250 pages of how he built Standard Oil, and it's this shit.

[Travis Kalanick]
Yeah.

[David Senra]
It is exactly what you're describing. I want to interrupt you one second before you go back to China.

[Travis Kalanick]
Yeah.

[David Senra]
My question to you now is like, I spend- Thousands of dollars a month on Uber.

[Travis Kalanick]
Yeah.

[David Senra]
And I only use Uber Black SUV.

[Travis Kalanick]
Yeah.

[David Senra]
It's insane. In a mature market in the United States, in these big cities that I'm using Uber-

[Travis Kalanick]
Yeah

[David Senra]
... how would the network effects of Uber be reversed?

[Travis Kalanick]
Okay, so there's a couple things. 1st is a small player competing against Uber has certain advantages.

[Travis Kalanick]
Let's say a small player said, "I'm going to have cheaper rides than the big player." Okay? The small player, let's say, is one-10th the size, let's just say. Their subsidies on an absolute basis

[Travis Kalanick]
are somewhere around one-10th as much. So if I am the small guy and I go and subsidize rides, I'm going to gain market share unless the big guy is spending 10 times as much as me.

[Travis Kalanick]
Now, the efficiency edge can make it instead of 10X, can make it 7X.

[David Senra]
Mm-hmm.

[Travis Kalanick]
Okay? But ultimately, a well-funded competitor, you have to let them grow to some degree so that they have to feel the weight of the size of what they are, so when they're subsidizing, it becomes a problem.

[David Senra]
It hurts them more.

[Travis Kalanick]
I like to talk about situations where if we had a competitor, we weren't exactly sure what was going on. Because what happens is you have to guess. When you're subsidizing, you have to guess, "Do I have an efficiency edge on them or not?" You try to make yourself as efficient as possible, but you don't know if you are more efficient than them or not, so you need signal to determine whether you're better.

[Travis Kalanick]
One of the ways you could totally do it is let the competitor get to 50%, so it's 50-50. You have the same network size.

[Travis Kalanick]
Then you would start to see, "Okay, is my price lower than theirs while maintaining a 50% market share? Or is my price higher than theirs while maintaining a 50% market share?" If I can maintain 50% market share while having a higher price, then my system is more efficient than them.

[David Senra]
Mm-hmm.

[Travis Kalanick]
Then I could start

[Travis Kalanick]
dialing because I know they'll lose. Because why? Because at some point, efficiency outstrips subsidy. What I mean by that is, when you're subsidizing, you go through huge growth, and at some point you get so big

[Travis Kalanick]
that you can't really subsidize a lot. Like, if you're doing 10 1000000000 rides a year,

[Travis Kalanick]
you can't subsidize 2 bucks a ride.

[David Senra]
Because you run out of money.

[Travis Kalanick]
There's 20 1000000000 dollars a year.

[David Senra]
Yeah.

[Travis Kalanick]
Nobody's going to fund that.

[David Senra]
Okay.

[Travis Kalanick]
Right? And so as you get bigger and bigger, the amount of subsidy you can actually put to it is smaller and smaller. And at some point, the amount of subsidy you can put to it realistically is smaller than your efficiency gain by just being better.

[David Senra]
Mm.

[Travis Kalanick]
And so then efficiency outstrips subsidy. Anybody who's a small player in a market has a natural advantage if they're well-funded, is that you can gain market share very quickly and you can force the big guy to burn money.

[David Senra]
But why wouldn't the big guy be able to drown the smaller competitor faster?

[Travis Kalanick]
Well, there are ways to reverse it.

[David Senra]
Yeah.

[Travis Kalanick]
So for instance,

[Travis Kalanick]
the other way where there's asymmetric going the other way is recruiting drivers.

[Travis Kalanick]
So for instance, I could give subsidies to drivers. If I'm the big guy, I can give subsidies to drivers that are like

[Travis Kalanick]
1,000 dollars if you join Uber and you do 100 trips in that 1st week.

[David Senra]
Mm-hmm.

[Travis Kalanick]
I could suck up that supply. The only way they're going to be able to keep those drivers

[Travis Kalanick]
is they're going to have to subsidize across all of their drivers,

[Travis Kalanick]
even though I just took a small number of them.

[David Senra]
Mm-hmm.

[Travis Kalanick]
So I'm going to suck up all of their drivers unless they defend their driver base. There's a lot of little things like this, and I'm almost remembering, because it's been 10 years since I did any of this, but I'm trying to remember all the ways where it's asymmetric one way versus the other way, and I'm, yeah.

[David Senra]
I think you hit on it's this paying attention to every single little detail. So, when you were speaking about even the sign-up flow and how fast the ride comes-

[Travis Kalanick]
Yeah

[David Senra]
... and how easy it is to put in your credit card information and everything else. What I'm sitting here thinking is not necessarily about you and Uber in China. I'm thinking about Rockefeller walking by and saying, "Hey, you guys are putting 50 drops of solder on these barrels, and you're doing that because you think it's 50 so it doesn't leak. Try 48." They try 48. This is in fucking Titan. They try 48, it leaks. "What about 49?" 49 doesn't leak.

[Travis Kalanick]
Yeah.

[David Senra]
And he says, "The 1st year, that only saved us 2,500 dollars a year."

[Travis Kalanick]
Yeah.

[David Senra]
"Because we got one drop. But we were tiny. Now it's hundreds of thousands of dollars." And he did that with a thousand different things. So by the time he got to his scale, you're not competing at all. It's impossible.

[Travis Kalanick]
And so that's super important. Now,

[Travis Kalanick]
I read "Titan" after Uber.

[Travis Kalanick]
Okay?

[Travis Kalanick]
And I'm reading him going,

[Travis Kalanick]
"Holy shit, this dude was

[Travis Kalanick]
way more hardcore." But the reason why is because we

[Travis Kalanick]
had antitrust attorneys at Uber, and they're making it very clear

[Travis Kalanick]
there's certain things you can do and certain things you can't. They're training me and educating me on antitrust law.

[David Senra]
Yeah.

[Travis Kalanick]
Now, at 1st when you hear that and you're just a startup kid, literally just get, you're like, "Antitrust law." That's like, "What are you..."

[Travis Kalanick]
I can't wait to have that problem.

[Travis Kalanick]
But it ends up being obviously very important. But Rockefeller didn't have that.

[David Senra]
No. The laws were passed because of him.

[Travis Kalanick]
Of course. But it's like he's the super, like people use OG. They use it the wrong way. It means original gangster.

[Travis Kalanick]
He's the OG. OG.

[David Senra]
I found one of my all-time favorite quotes when I was reading the book "Zero to One." The quote says, "The single most powerful pattern I have noticed is that successful people find value in unexpected places, and they do this by thinking about business from 1st principles instead of formulas." That is exactly what AppLovin has done with their advertising platform. AppLovin connects you with over a billion potential new customers inside mobile games. AppLovin allows you to capture undivided attention. AppLovin ads are full-screen video ads that are watched for an average of 35 seconds. That is retention that blows other ad platforms out of the water. And you can launch on AppLovin in minutes. You set the goal, and AppLovin achieves it. There's no complex setup, no expertise needed, and AppLovin scales quickly. They can put your ads in front of over a billion potential customers. Other businesses have seen immediate results, have scaled to hundreds of thousands of dollars of spend per day, and increased their revenue by millions. So, you want to get started quickly before all of your competitors are on AppLovin, and you can do that by going to applovin.com. That's applovin.com.

[Travis Kalanick]
I think the other thing about monopolies, too, is there are different ways, there are different things, because sometimes the monopoly emerges because the company is so competitive.

[Travis Kalanick]
Sometimes the monopoly emerges because the company is anti-competitive, and they're different.

[David Senra]
That's interesting. Say more about this.

[Travis Kalanick]
Yeah. Well, where I ended up at Uber was

[Travis Kalanick]
basically sort of

[Travis Kalanick]
the motto was more like, "The one who serves the customer best gets all the customers."

[David Senra]
Very Bezos.

[Travis Kalanick]
That's where we ended up. So, you can be highly competitive. And look, we had never at Uber, we never

[Travis Kalanick]
got a regulation passed that would hurt a competitor. We never would do that. That's just not how we rolled.

[Travis Kalanick]
We never donated to a campaign,

[Travis Kalanick]
ever,

[Travis Kalanick]
to try to get something passed.

[David Senra]
You wanted to win because you built the best service.

[Travis Kalanick]
That's right.

[David Senra]
I'm reading this biography right now. It was published in 1975. It's on the founder of Honda, who's competing in Japan. He founds Honda, 1948. Japan's in ruins.

[Travis Kalanick]
Yeah.

[David Senra]
And the technology in Japan's really low at the time, and so all of his, the people that are building motorcycles and cars-

[Travis Kalanick]
Yeah

[David Senra]
... they're like, "Let's

[David Senra]
get together and petition the government to not allow imports." And he was the only one that voted against it. He goes, "No, no." He goes, "The way to win is to build the superior technology."

[Travis Kalanick]
Yeah.

[David Senra]
Because he said, "If we have the best product, that product will go... It won't just-

[Travis Kalanick]
Yeah

[David Senra]
... be profitable in Japan."

[Travis Kalanick]
Yeah.

[David Senra]
"It'll spread throughout the entire world."

[Travis Kalanick]
Yeah.

[David Senra]
Very much like what you're saying here. It's like, "No, I don't want protectionism. I want to win because I built the best product."

[Travis Kalanick]
Well-

[David Senra]
"And customers are choosing it."

[Travis Kalanick]
And also remember, what we were overcoming to do what we do was a system that was perfectly anti-competitive.

[David Senra]
Can you explain-

[Travis Kalanick]
A government-

[David Senra]
One time-

[Travis Kalanick]
A government-condoned monopoly or a government-condoned cartel called taxi.

[David Senra]
People don't understand this. Can you explain the environment in which you started Uber?

[Travis Kalanick]
Let's start with what is a taxi.

[Travis Kalanick]
Okay, what is a taxi?

[Travis Kalanick]
We'll do New York because it's the best way to tell it. In the early 1900s, there were people that were

[Travis Kalanick]
picking up other citizens

[Travis Kalanick]
that needed a ride across town and charging them for it.

[Travis Kalanick]
And

[Travis Kalanick]
eventually, the city decided, "Hey, look, we want to have this to be licensed and controlled in some way," or certainly rules of the road. Just rules of the road. So you'd get a license, but anybody could get a license. You'd get that license for free, and they would make sure you weren't a felon and different things like this, which you'd go, "That sounds great. Good idea." But anybody could get a license and get it for free, a taxi license in New York.

[Travis Kalanick]
And eventually, that number got to, I don't know, somewhere around 13,000.

[Travis Kalanick]
And

[Travis Kalanick]
then those 13,000 people who had licenses, this is now like, let's call it the 1920s, the 1930s,

[Travis Kalanick]
decided that they would lobby the city

[Travis Kalanick]
to give no more licenses out. And the city, they did some deals. Who knows that era in New York, how that went down, but no more licenses. And of course, that was great for the people who had them, because as the city was growing,

[Travis Kalanick]
there's more and more demand to get across town, but there are a fixed number of licenses, people who could do it, who were allowed to do it.

[Travis Kalanick]
Then the taxi guys go to city council, and they lobby again. And the next version of the lobbying is, "We want to be able to sell the license

[Travis Kalanick]
to somebody else."

[Travis Kalanick]
So now I have this thing. Now it's known as a medallion. Now it's sort of artificial scarcity,

[Travis Kalanick]
and I can sell it to somebody else who wants to get a cash flow

[Travis Kalanick]
that's an artificially high cash flow because nobody's allowed to compete, essentially. And then they went to city council one more time, and they said, "We want to be able to lease out this license to an individual

[Travis Kalanick]
on a daily or weekly basis."

[Travis Kalanick]
And that is the modern taxi system today. When Uber rolled into New York,

[Travis Kalanick]
the driver

[Travis Kalanick]
was getting a 12-hour shift 7 days a week, but there are two 12-hour shifts. Each of those drivers was paying 40,000 dollars a year to rent a car for halftime.

[David Senra]
Insane.

[Travis Kalanick]
Which means the guy who had the license, whose grandpa got it for free, okay? All right? The guy who has the license, whose grandpa got it for free, is getting 80,000 dollars a year renting a car to a taxi driver. And that taxi driver who's paying 40,000 dollars a year for 12 hours a day,

[Travis Kalanick]
he's renting a car for 40,000 dollars a year. For that privilege, he gets to be impoverished. That is the taxi system.

[Travis Kalanick]
And they are over 100 years, so

[Travis Kalanick]
it's like Stockholm syndrome or regulatory capture is so fricking tight that the regulators, the difference between the regulator and the taxi company is almost indistinguishable.

[David Senra]
And it had to be jarring for you to walk into a system where you just described, you're just describing corruption.

[Travis Kalanick]
Yep.

[David Senra]
It is not-

[Travis Kalanick]
Legalized corruption.

[David Senra]
Legalized corruption.

[Travis Kalanick]
So remember, it is... So what is the taxi system? It is a government-condoned cartel that outlaws competition.

[David Senra]
But it had to be jarring for you because then you come in with a better product at a cheaper price that customers love. I've never taken another since I had Uber.

[Travis Kalanick]
Yeah.

[David Senra]
You caught me in 2010.

[Travis Kalanick]
Yeah.

[David Senra]
And whenever you opened up in New York-

[Travis Kalanick]
Yeah

[David Senra]
... you've kept me since then. I've never opened up another app.

[Travis Kalanick]
Yeah.

[David Senra]
Like 16, 17 years, however long it's been.

[Travis Kalanick]
Yeah.

[David Senra]
It's like I'm choosing to do that-

[Travis Kalanick]
Yeah

[David Senra]
... and then the governments are like, "No, no, this legalized corruption is good. You, Travis and Uber, get the hell out of here."

[Travis Kalanick]
So what happens is,

[Travis Kalanick]
being anti-competitive is illegal in the United States unless you get a government official or regulator to do it for you.

[Travis Kalanick]
Then it's legal.

[Travis Kalanick]
Pretty interesting.

[David Senra]
We were talking before we started recording about capitalism.

[Travis Kalanick]
Mm-hmm.

[David Senra]
And you had some interesting thoughts and ways to describe it. I would also say,

[David Senra]
this shows a love letter to capitalism. It's very pro-entrepreneurship. I'm the son of a Cuban immigrant. I grew up meeting people that came over here on rafts.

[Travis Kalanick]
Yeah.

[David Senra]
From the time I was 9 years old, I knew-

[Travis Kalanick]
Right.

[David Senra]
I'm obviously born into a very special place if these people risked their lives to get here-

[Travis Kalanick]
Yeah

[David Senra]
... and the wealth that this country has created. What I think also has to be called out is this crony capitalism where it's like, I like the Hondas of the world, where it's like, no, I want to win because I'm the best-

[Travis Kalanick]
Yeah

[David Senra]
... not because I gave you a bunch of money and you shut down my competitors.

[Travis Kalanick]
Right.

[David Senra]
That shit should be called out.

[Travis Kalanick]
So it's super interesting because you go, okay, well, in this case, Uber was

[Travis Kalanick]
the symbol of hypercapitalism in many ways. It was like embracing all of the

[Travis Kalanick]
values and

[Travis Kalanick]
principles of capitalism. But it started with the most important, which is an individual has a right to choose between different

[Travis Kalanick]
suppliers of a good or service.

[David Senra]
Mm-hmm.

[Travis Kalanick]
It's like a pro-competition thing. The consumer has a right to choose between different offerings. The other side of that is an individual can start a business to provide that service or offering.

[Travis Kalanick]
So you go, okay, so capitalism at its foundation

[Travis Kalanick]
is somebody can start

[Travis Kalanick]
a legal business, make a product or a service, and offer it to people, and the people have the right to choose which one they use.

[Travis Kalanick]
That's capitalism.

[Travis Kalanick]
So the question is, what's anti-capitalism?

[Travis Kalanick]
Anti-capitalism is the constraint on people being able to start a business or

[Travis Kalanick]
have a vocation that they choose

[Travis Kalanick]
and/or individuals

[Travis Kalanick]
not having the right to choose which service or product that they buy.

[Travis Kalanick]
At the core, that's what it is. Now, people get confused. Sometimes they think something is capitalism that is not.

[Travis Kalanick]
It's pretty obvious, anybody watching any part of this conversation on taxis, it's super clear that taxis are definitely not capitalism.

[David Senra]
Mm-hmm.

[Travis Kalanick]
But it's why they are not very good, and it's why they are more expensive than they need to be. And if people are taking Ubers today in New York and wondering why it's so expensive

[Travis Kalanick]
and why it's getting more unreliable, it's because after I left Uber, they started passing a bunch of laws that are turning Uber into the taxi system.

[David Senra]
I didn't know this.

[Travis Kalanick]
Yeah. They have a limit on the number of drivers that can be on Uber.

[Travis Kalanick]
They've turned it into a medallion system that cannot be traded. And as people retire out of driving, the number of Ubers, I believe, I may have this wrong, but it's something, it's either fixed or shrinking right now.

[Travis Kalanick]
And that is why the prices are going up and the service is going down. But Uber's thought of as a capitalist thing, but actually the government is constraining it. And why? Because of the taxi owners who want their medallion prices to go back up.

[David Senra]
This is madness. Have you ever read "Atlas Shrugged?"

[Travis Kalanick]
Of course, yeah.

[Travis Kalanick]
I mean, a lot of people are like, "What's happening now feels like the scenes from that book."

[David Senra]
It was recommended to me a 1000 times.

[Travis Kalanick]
Yeah.

[David Senra]
There's a bunch of people, guests that have been on this show that have talked to me about it in private. And finally I was like, all right, the 12th fucking person that recommended, I finally read it. And I'm like-

[Travis Kalanick]
Yeah

[David Senra]
... and then I went and looked up. I was like, wait, this was written from like 1946 to 1956, I think the 10-year period she was writing. I was like, this sounds... The-

[Travis Kalanick]
Yeah

[David Senra]
... people in this book-

[Travis Kalanick]
Yeah

[David Senra]
... is exactly-

[Travis Kalanick]
Yeah

[David Senra]
... it's the same kind of person today.

[Travis Kalanick]
Yeah, for sure. I agree with that.

[David Senra]
Because the whole book is like, we have these prime movers, and then we have these people that are just trying to restrain their competitive and their... I love what you said, like, what are they protesting? ... progress.

[Travis Kalanick]
Yeah.

[David Senra]
But what happens when the people building the progress then go on strike? That's very fascinating theme throughout the book.

[Travis Kalanick]
Yeah, I mean, we get to some pretty interesting places with this kind of thing.

[David Senra]
In your career, did you only run into this government corruption in Uber? Have you run into any... I know you started City Storage Systems. Cloud Kitchens was in City Storage Systems.

[Travis Kalanick]
Yeah.

[David Senra]
Now you renamed it Adams. Have you run into... Because your whole thing, what I love about you is just like-

[Travis Kalanick]
Yeah

[David Senra]
... all physical world. I think you said you've considered it a calling-

[Travis Kalanick]
Yeah

[David Senra]
... to digitize-

[Travis Kalanick]
The physical world.

[David Senra]
I love that you use the word calling, though. I think that's really important. Have you run into other forms of...

[Travis Kalanick]
It's everywhere, but taxis is by far the most intense. Literally,

[Travis Kalanick]
we talk about anti-competitive things and antitrust law and Rockefeller and things like this. No, no, no. Taxis, competition is illegal.

[David Senra]
But why do they still have power?

[Travis Kalanick]
They've captured the regulators

[Travis Kalanick]
through lobbying, through donations, through legalized corruption.

[Travis Kalanick]
And it's not like the only industry where this exists. There are obviously many other industries, but in terms of what I've seen,

[Travis Kalanick]
competition is outlawed.

[David Senra]
How does the China Didi-Uber story end? Did the government put the hand on the scale and favored Didi over Uber?

[Travis Kalanick]
So, they ultimately did. What happened was is the China war went global. And what happened is their sovereign wealth

[Travis Kalanick]
funds in China started pouring billions of dollars into my competitors, Uber's competitors, in different regions, so that they would subsidize in those regions and drain my resources.

[David Senra]
Wait, before you go there, take me your mindset when you realize the game that they're playing.

[Travis Kalanick]
Yeah, I mean, you're like, "Damn."

[Travis Kalanick]
"That's real."

[David Senra]
Were you not sleeping? Are you like...

[Travis Kalanick]
Well, I mean, the entire Uber thing was like a lack of sleep. So it wasn't like this was a new lack of sleep thing. I mean, it was a new thing, but lack of sleep generally was a thing just because I had a global business that was really intense and very game theory-oriented in the ways that I'm describing, which means it was always on. And crazy weird things happen in cars at night.

[Travis Kalanick]
So, like the 1st time I got woken up in the middle of the night because there was a drive-by shooting from an Uber. You know what I mean?

[David Senra]
Yeah.

[Travis Kalanick]
Like, that's not good. The thing is, is that what happens in a city

[Travis Kalanick]
happens in an Uber.

[David Senra]
And so you're exposed to all the vagaries of human behavior.

[Travis Kalanick]
Yeah. The roads

[Travis Kalanick]
are the cardiovascular system for the city. There's nothing that happens in a city that the road doesn't touch. People are people. They do things they shouldn't do.

[Travis Kalanick]
Our goal was to make Uber the safest place in a city, and I think we accomplished that. We got pretty close to that. And I know they take it pretty seriously today.

[David Senra]
But go back to the stress. Like, you wanted the stress, right?

[Travis Kalanick]
It was fun.

[David Senra]
Okay. So Herb Kelleher, do you know who that is?

[David Senra]
Founder of-

[Travis Kalanick]
Southwest.

[David Senra]
Southwest Airlines.

[Travis Kalanick]
Yes.

[David Senra]
Most successful airline in history.

[Travis Kalanick]
For sure.

[David Senra]
40 straight years was profitable.

[Travis Kalanick]
Yeah.

[David Senra]
And he was a gangster, right?

[Travis Kalanick]
Mm.

[David Senra]
Would drink a 5th of bourbon every day.

[Travis Kalanick]
Okay.

[David Senra]
Smoke cigarettes on the planes. And he was an unfiltered guy.

[Travis Kalanick]
Yeah.

[David Senra]
I would love if he was still alive. He'd be one of my top-

[Travis Kalanick]
Yeah

[David Senra]
... guests I'd want to talk to. And I love, he was doing an interview one time. They're like, "You undergo a lot of stress. How do you handle it?" And he goes, "I don't handle it. I like it."

[Travis Kalanick]
Yeah.

[David Senra]
I get that same vibe from you.

[Travis Kalanick]
The lifestyle of an entrepreneur, I believe at its core, there's a couple other things, but this is one prism, one part of it, one pillar of it, is

[Travis Kalanick]
I can take more pain than the other guy,

[Travis Kalanick]
and I'll prove it.

[Travis Kalanick]
Once you take on that lifestyle,

[Travis Kalanick]
I mean, it's a real thing. It's not just that I choose to take it on. It is the nature of the thing that I am doing. Then you are taking on a life of adversity and overcoming all the time.

[Travis Kalanick]
And once you are seeing adversity all the time and overcoming it, it just becomes normal.

[Travis Kalanick]
The downside of it is you can get used to adversity.

[Travis Kalanick]
It just becomes very normal.

[David Senra]
Why is that a downside?

[Travis Kalanick]
Because you almost start accepting it.

[Travis Kalanick]
Something bad happens, you don't even get mad.

[Travis Kalanick]
You're like, "Oh, that's interesting."

[David Senra]
But wouldn't it be beneficial to be unruffled like that, where-

[Travis Kalanick]
There are benefits.

[David Senra]
Yeah.

[Travis Kalanick]
But you need to make sure you don't get so used to it that it doesn't even bother you.

[Travis Kalanick]
You can get so zen you're unbothered. Now, you still act, but there's something special about the extra fierceness of being bothered,

[Travis Kalanick]
being upset about something that is wrong.

[David Senra]
Yeah.

[Travis Kalanick]
So many things. What is adversity?

[Travis Kalanick]
What is adversity?

[Travis Kalanick]
Usually, adversity is like some bad shit went down that shouldn't have,

[Travis Kalanick]
and it was done to you. It's adversity. You know what I mean? Like, for a farmer, it's like a drought.

[David Senra]
Yeah.

[Travis Kalanick]
It's terrible.

[Travis Kalanick]
Or it could be a lot of things. Could be somebody stole his crops. Could be pests. It could be anything. So-

[David Senra]
Are you just getting numb to it? Is that what you're saying? Like, was there parts of-

[Travis Kalanick]
I'm just saying once you fully embody the lifestyle of

[Travis Kalanick]
adversity and overcoming it,

[Travis Kalanick]
you have to be careful of the

[Travis Kalanick]
ease at which you walk through it, because there is an extra power in being bothered by something that is wrong.

[Travis Kalanick]
You can get too used to wrong things happening.

[David Senra]
Have you reached that point in your career before?

[Travis Kalanick]
Well, no. I would say today, there are very few things that actually stress me out.

[David Senra]
Are you worried about that?

[Travis Kalanick]
Of course. So, I remember the things that are important,

[Travis Kalanick]
and that's where I channel fierceness through,

[Travis Kalanick]
what is right and what is wrong.

[David Senra]
You're almost telling me you've been inoculated-

[Travis Kalanick]
My point is-

[David Senra]
... from pain.

[Travis Kalanick]
Yeah, it's something like there's a zen that can happen when a warrior has fought

[Travis Kalanick]
for a long time. You can get used to it.

[David Senra]
Yeah, but you still, for at least on the outside, you still have this crazy... I told you, you're the most intense person-

[Travis Kalanick]
Yeah

[David Senra]
... I've ever met, and I've met almost all the top founders in the world.

[Travis Kalanick]
But imagine fierceness with calm on the inside.

[David Senra]
That's what you want, or that's what you're working-

[Travis Kalanick]
That's what I got.

[David Senra]
Yeah.

[Travis Kalanick]
That's where I'm at. Yeah.

[David Senra]
You weren't calm on the inside when you were building Uber. That's what you're saying?

[Travis Kalanick]
I'm just saying, as one entrepreneurs longer and longer and- ... does it properly-

[David Senra]
I've never heard it used as a verb.

[Travis Kalanick]
... you get to that place.

[Travis Kalanick]
You just get to that place.

[David Senra]
As one entrepreneurs for longer and longer. I'm using that line, man.

[Travis Kalanick]
You just get to that place.

[David Senra]
Well, I love what you said, though, about the pain, because there's a bunch of maxims from the history of entrepreneurship that I love. I think something that we both

[David Senra]
support is trying to win based on providing the best service. So, one of my favorite maxims comes from Henry Ford, where he says, "Money comes naturally as a result of service." If you go read his autobiography, you see how he organized Ford Motor Company. He's just like, "We're going to provide the maximum amount of service, and the money will take care of itself."

[Travis Kalanick]
Yeah.

[David Senra]
If I'm just delighting the customer-

[Travis Kalanick]
Yeah

[David Senra]
... the bank account will be fine.

[Travis Kalanick]
Yeah.

[David Senra]
But my favorite maxim from all of history of entrepreneurship-

[Travis Kalanick]
Yeah

[David Senra]
... is excellence is the capacity to take pain.

[Travis Kalanick]
Mm.

[David Senra]
Which is exactly what you said.

[Travis Kalanick]
Oh,

[Travis Kalanick]
I love that one.

[David Senra]
Yeah.

[Travis Kalanick]
That is 100% true. So, once you say entrepreneurship is the lifestyle of entrepreneuring-

[Travis Kalanick]
... the lifestyle of entrepreneuring is

[Travis Kalanick]
this sort of pride, and I can take more pain than the other guy. You go, "Why?" Well, the best example is world-class marathoner

[Travis Kalanick]
on mile 21.

[Travis Kalanick]
You ever seen a marathoner on mile 21? Probably on TV. Is that dude smiling?

[David Senra]
Mm-mm.

[Travis Kalanick]
Fuck no.

[Travis Kalanick]
Of course not.

[Travis Kalanick]
Why?

[Travis Kalanick]
Because if he were smiling, if he were just not feeling pain, there's somebody else who will.

[Travis Kalanick]
What is the difference between feeling pain and not feeling pain is that extra

[Travis Kalanick]
push.

[Travis Kalanick]
That extra push means he loses if he's not getting into that pain,

[Travis Kalanick]
and that's what excellence is. Excellence is about pushing into the extent,

[Travis Kalanick]
what is a human capable of, the full potential. Because if you don't,

[Travis Kalanick]
somebody else does.

[David Senra]
Yeah.

[Travis Kalanick]
And then that becomes the standard of excellence.

[Travis Kalanick]
And all of human progress is through that push towards excellence that is a push through pain.

[Travis Kalanick]
If it is not painful, you're clearly not pushing hard enough.

[David Senra]
And I love that you've tied this to

[David Senra]
if you're doing something that's easy, you're doing something that's not valuable.

[Travis Kalanick]
If you're doing something that's easy, it may be valuable, but you're about to get your ass whooped.

[Travis Kalanick]
Or

[Travis Kalanick]
it

[Travis Kalanick]
may not be valuable. It just depends.

[Travis Kalanick]
So, easy could be sitting on the beach for 6 months.

[Travis Kalanick]
Now, it could be valuable to you.

[Travis Kalanick]
Respect. And that's all good. Everybody has that choice. That's all good.

[Travis Kalanick]
But you're not

[Travis Kalanick]
bringing human progress. And then you go, "Well, that's interesting. So if somebody sits on the beach for 6 months, they're not

[Travis Kalanick]
participating in human progress?" I'm like, "Well, how could they?" You're like, "Well, what if they start thinking deeply about

[Travis Kalanick]
life and about philosophy and about society, and they had really amazing thoughts?" I'm like, "Well, did they write them down?"

[Travis Kalanick]
I'm like, "Okay, he wrote them down." So now he's on the beach writing it down.

[David Senra]
Mm-hmm.

[Travis Kalanick]
And I'm like, "Okay, but there's lots of people doing that."

[Travis Kalanick]
He's got to be better than those other guys if he wants to be about progress. So now he's really fucking writing them down, and he's honing those words to such a degree that it's beautiful and perfect before somebody else has that thought and does it themselves, and now he's in pain.

[David Senra]
How long did you take from when you left Uber, which obviously had to be fucking devastating and heartbreaking-

[Travis Kalanick]
Yeah

[David Senra]
... to jumping into the next thing? Did you sit on the beach for a little bit? What did you actually do?

[Travis Kalanick]
No. So it was like 7 months, 6, 7 months, something like this. And most of it was fending off lawfare.

[David Senra]
So wait, the lawfare, was it criminal? Were they trying to like-

[Travis Kalanick]
It was civil and criminal, for sure.

[David Senra]
Okay.

[Travis Kalanick]
Yeah.

[David Senra]
Yeah.

[Travis Kalanick]
Yeah.

[David Senra]
So you're fighting off that for-

[Travis Kalanick]
Yeah, it's like a corporate cancel culture, lawfare, all the things, on the corporate side of all of those things. Remember I said, remember earlier we talked about

[Travis Kalanick]
business became politics.

[David Senra]
We were talking about this off camera.

[Travis Kalanick]
Week past.

[David Senra]
Can you talk about this now?

[Travis Kalanick]
Yeah.

[David Senra]
Yeah.

[Travis Kalanick]
In the 2010s,

[Travis Kalanick]
there was something that happened in the media,

[Travis Kalanick]
and it was that business became politics. If you just think about your favorite politician and just go on the internet today-

[Travis Kalanick]
Do you think you're going to see a lot of happy-go-lucky stuff about your favorite politician? Like, of course not. We know that because politicians, basically, just the nature of what it is they do, there's a lot of mudslinging and a lot of stuff, and a vast majority of it is just untrue.

[Travis Kalanick]
Though I'd say with some of our politicians today, maybe a lot of it is true. But

[Travis Kalanick]
it's just a dog-eat-dog, mudslinging thing, and the headlines are often not true, which I think we know that in politics. What we didn't know in the 2010s is that, or that was just starting to happen, was that business was becoming politics, that the headlines you were starting to read about business were just narratives and often fabrications with substantial material perversion of truth.

[David Senra]
And you were exhibit A for this.

[Travis Kalanick]
For sure. I would say so.

[David Senra]
Yeah. No, I would say so too.

[Travis Kalanick]
Yeah.

[David Senra]
Yeah.

[Travis Kalanick]
So, talk to anybody who knows me, they would basically say the difference between, especially if you're talking about 10 years ago, the difference between the public persona and the actual person couldn't be more different.

[David Senra]
Well, I can speak to this.

[Travis Kalanick]
Yeah.

[David Senra]
And I know-

[Travis Kalanick]
Yeah

[David Senra]
... before we started recording, and I've been chasing you for a while. There was a dinner, and then I saw you at Michael Dell's house-

[Travis Kalanick]
Yeah

[David Senra]
... and everything else, which was funny, by the way, when you walked up to us, and I was like, "Do you remember me?" And you go, "Yeah." And I go, "It's time to do the fucking show." And you go, "It's time to do the fucking show." I love that. But what I would say is just like, in terms of

[David Senra]
founders that actually know their shit-

[Travis Kalanick]
Yeah

[David Senra]
... your reputation is

[David Senra]
perfect. Sterling. It's like, if you're a killer entrepreneur,

[David Senra]
you say great things about Travis.

[Travis Kalanick]
Yeah.

[David Senra]
It's the only shit I've ever heard comes from investors. This is why, again-

[Travis Kalanick]
I don't necessarily believe it comes from investors, but-

[David Senra]
I'm saying what I hear.

[Travis Kalanick]
No, it's interesting because where I-

[David Senra]
Yeah.

[Travis Kalanick]
Yeah, a lot of times it's from the

[Travis Kalanick]
gallery.

[Travis Kalanick]
Now, sometimes investors are in that category, but when I go and do pitches and fundraising, I don't feel like-

[David Senra]
I mean, you're Travis Kalanick. Come on, bro.

[Travis Kalanick]
I'm just saying.

[David Senra]
Fucking Trav. Come on. Of course. You're basically unlimited. So this is one, I was texting Daniel Ek about that I was going to see you, and he's like, "You've got to get him to talk about fundraising," which we'll get to in a minute.

[Travis Kalanick]
Yeah.

[David Senra]
But I think we have to hit on something really important because what I loved about our dinner is you just straight interrupted me, which I loved because you should have. But I was trying to tell you, I was like, "Man, listen, there's just something weird that all the content and the podcasts that entrepreneurs and founders are consuming are created by VCs." And then I went to say another thing, and you cut me off. You put your hand in my face, which was hilarious. You're like, "Real founders don't listen to VCs."

[David Senra]
We need to talk about this.

[Travis Kalanick]
Yeah. Okay.

[David Senra]
Because-

[Travis Kalanick]
Sure

[David Senra]
... if your friends are founders,

[David Senra]
you hear atrocious horror stories and bad behavior by investors all the time that they will not sit talk about publicly. Right? You went through one of the worst of the worst.

[Travis Kalanick]
Yeah.

[David Senra]
Going back, is it just when you're doing Uber, is it just you raised money from the wrong people? How do you look at it now, and what would you tell a young founder now that has to raise a ton of money?

[Travis Kalanick]
I got to 1st shoot the arrow, which is you definitely shouldn't raise from Benchmark Capital. Got to get that out there. And then, okay, let's get into the real stuff.

[Travis Kalanick]
Look, I think it's really interesting to start with where did it get weird? I mean, basically at

[Travis Kalanick]
the peak. So 2017 was my problem year, right? I mean, it was always hard, but this is when it got dialed up. And Benchmark was running a war room. They were an unspoken activist investor that was creating

[Travis Kalanick]
a once-a-week crisis.

[Travis Kalanick]
But without-

[David Senra]
Against you.

[Travis Kalanick]
Yeah, against me.

[Travis Kalanick]
Without speaking of it.

[Travis Kalanick]
Again, there's some things I don't know, but the best I can see is that they wanted liquidity, and they felt like I wouldn't give it.

[Travis Kalanick]
We were already preparing for an IPO, but I didn't tell them that.

[David Senra]
Why didn't you tell them that?

[Travis Kalanick]
Because

[Travis Kalanick]
we wanted to sort of make sure we'd done the right thinking, got prepared, so we could just say, "We're going to do it, and here's how we're going to do it." And Bill Gurley's a bit of a catastrophist. It's always the end of the world.

[Travis Kalanick]
And so that forces you to do really weird things if you think the world is always going to end, including try to take me out.

[Travis Kalanick]
So instead of dealing with that catastrophism,

[Travis Kalanick]
let's just go do the damn thing.

[Travis Kalanick]
I give you lots of examples.

[Travis Kalanick]
We had a fundraise in mid-2014,

[Travis Kalanick]
where the last round we did was

[Travis Kalanick]
in August '13, was 3 and a half billion dollars. That's when we brought Google and

[Travis Kalanick]
TPG in.

[Travis Kalanick]
And then mid-2014, so 9 months later, that was 3 and a half billion. 9 months later, we did a round.

[Travis Kalanick]
Gurley was convinced it was the end of the world, and we got to raise and just take your 1st term sheet. Just fucking take it. And I have a whole philosophy on this, which is like, if you want a round to go well and to go fast,

[Travis Kalanick]
you have to have a process. If you just go take the 1st term sheet-

[Travis Kalanick]
Getting the round done will actually take longer

[Travis Kalanick]
because there's no alternatives. You don't have alternatives, and then it gets weird. And then the VC will just keep pushing, pushing, pushing, getting more and more and more and more, and it gets weird to a point where it actually becomes highly likely that the deal just blows up.

[Travis Kalanick]
So I like to say, I never get attached to a price. I get attached to a process. That process is about excellence in fundraising. Anyways-

[David Senra]
Can you explain that process, though?

[Travis Kalanick]
We'll get there.

[David Senra]
Okay.

[Travis Kalanick]
Okay.

[David Senra]
Don't let me forget.

[Travis Kalanick]
I won't.

[Travis Kalanick]
BFS. Okay? You're going to have to sit here for 10 hours to cover everything. But he was convinced like, "Hey, just take the 1st deal. Just do a 6 billion dollar." It was like, "I think you could get a 6 billion dollar round valuation done right now. It's 9 months after the 3 and a half. Just go take the 1st term sheet, make it happen."

[Travis Kalanick]
Now, if you're a founder hearing that and you're just like,

[Travis Kalanick]
you're like, "Dude, I hear you, but even if the world is about to end,

[Travis Kalanick]
the best thing you can do is have alternatives, and the deal will actually get done faster."

[Travis Kalanick]
So, we got to a place where I just wouldn't talk to him. And

[Travis Kalanick]
if he reached out to me, I would talk to him, but I just wouldn't try to engage

[Travis Kalanick]
because it was always that. So Emil Michael would handle this part. He would handle a lot of the investor relations, especially as it relates to-

[David Senra]
Shout out to Emil Michael. That dude is loyal as hell to you.

[Travis Kalanick]
Well, he's just an awesome guy. Not because of loyalty, but because he's just an awesome guy. But of course, that too. And he would do it

[Travis Kalanick]
in a genuine, authentic way, like try to handle the

[Travis Kalanick]
objections or whatever. Anyways,

[Travis Kalanick]
2 months later, we got a round done at a 17 and a half billion pre.

[David Senra]
Whoa.

[Travis Kalanick]
So that's my point. So when you want to do things right, you got to do things right. And VCs don't,

[Travis Kalanick]
not all, but many, most,

[Travis Kalanick]
they're worried about other things.

[Travis Kalanick]
So we were already planning IPO stuff.

[Travis Kalanick]
They didn't know it, but they also never expressed the desire to. Like, "Hey, dude, you got to IPO." It was never brought up.

[Travis Kalanick]
So it was like this weird catastrophism mixed with if you think the world's about to end and you've got this thing that's worth a ton of money,

[Travis Kalanick]
you could get to a weird place, especially when you're in a VC. You don't have any control. You're not running anything. So now your entire holy shit, big,

[Travis Kalanick]
your outcomes in life are due to this guy, and you think the world's about to end, and he doesn't.

[Travis Kalanick]
You

[Travis Kalanick]
could get into a place where you're running a war room to destroy him.

[Travis Kalanick]
And that's kind of what happened.

[David Senra]
What's the alternative scenario if you raised just from somebody that wouldn't have done that? I'm just going to make this up, but how Founders Fund says no matter what, they'll never remove a founder. They'll not do a warfare or a war room against them.

[Travis Kalanick]
Well, I think there's 2 parts. So first, I'd say actually a super high bar for a VC is do no harm.

[Travis Kalanick]
There's a lot of reasons why that's hard for a VC.

[David Senra]
Elaborate, please. This is important, man.

[Travis Kalanick]
Yeah.

[David Senra]
No one talks about this shit.

[Travis Kalanick]
Everybody wants to make a mark on the world.

[Travis Kalanick]
Everybody wants to make a mark on the world.

[Travis Kalanick]
And you might believe one thing or another.

[Travis Kalanick]
You want to make a mark on the world.

[Travis Kalanick]
And the way I think about it is an operator who's running a company, if they're good,

[Travis Kalanick]
is a grandmaster of chess.

[David Senra]
Mm-hmm.

[Travis Kalanick]
The VC... And by the way, that grandmaster of chess, this operator, entrepreneur,

[Travis Kalanick]
is playing this

[Travis Kalanick]
chess match somewhere between 60 and 80 hours a week

[Travis Kalanick]
and really knows this thing, and knows many moves ahead and just sees things other people don't see, and they're in it as well.

[Travis Kalanick]
And the VC

[Travis Kalanick]
is a chess enthusiast,

[Travis Kalanick]
and they check in on the chess match once every 3 months.

[Travis Kalanick]
And they're

[Travis Kalanick]
trying to make a mark on the world. They have an opinion. They're trying to make a mark. "Hey, why don't you do this or that?" And you're like...

[Travis Kalanick]
Don't go to Jordan and tell him how to dunk, and definitely don't go to him and tell him how to dribble.

[Travis Kalanick]
But it's hard because everybody has an opinion, and

[Travis Kalanick]
whatever you believe, you really believe it. But if you're not in the thing all in, all the way, every day, 12 to 16 hours a day

[Travis Kalanick]
on this game, it ain't a thing. But that's a hard thing for most people to take

[Travis Kalanick]
who aren't running shit.

[David Senra]
Why do you think it's hard for them to take?

[Travis Kalanick]
Because VCs are glamorized, and they have a seat at the table in some fashion, and there are certain powers. You can make a mark.

[Travis Kalanick]
And so, it's sort of like the way to think about it is you're on the Serengeti,

[Travis Kalanick]
and

[Travis Kalanick]
if an antelope limps in the Serengeti, the lion will take it down even if it's not hungry. Can't even fucking help it.

[Travis Kalanick]
It's just what he does.

[Travis Kalanick]
And that's kind of the nature of most VCs.

[Travis Kalanick]
The nature of it is they will... If

[Travis Kalanick]
you are on the Serengeti and limping, you will be eaten.

[Travis Kalanick]
It's just the nature of it.

[Travis Kalanick]
And the lion doesn't even know why sometimes. He's just like, "This is what I do." Yeah.

[David Senra]
So when you're talking to other founders, younger founders, you're saying priority number one is just find an investor who does no harm?

[Travis Kalanick]
That would be a high bar.

[David Senra]
So achievable what percentage of the time then, you would guess?

[Travis Kalanick]
10%.

[Travis Kalanick]
And then

[Travis Kalanick]
the one percent is helpful.

[Travis Kalanick]
But it's hard. How the fuck are they supposed to be helpful? There's different times to be helpful, though. Helpful is hard times,

[Travis Kalanick]
is when you actually need real help,

[Travis Kalanick]
right?

[Travis Kalanick]
Helpful is

[Travis Kalanick]
maybe it's personnel, like you need epic people, but it's still hard

[Travis Kalanick]
for them to participate because they're just not in it that deep.

[David Senra]
So can you-

[Travis Kalanick]
Yeah

[David Senra]
... explain excellence in the fundraising process and how you think about it, the system you developed for this?

[Travis Kalanick]
Yeah, and it could be changing over time, but I certainly have my approach. It's interesting because I'm just finishing a fundraise right now, and it's interesting to see the world change. But I think part of what we're seeing right now is we're in a super cycle or like a super high... I don't want to call it hype cycle, but like in a very bullish cycle right now,

[Travis Kalanick]
which means different things happen than if it's sort of average. When it's average, it's super important

[Travis Kalanick]
to tell a beautiful story

[Travis Kalanick]
that's woven, like a story that numbers are woven through. It's a

[Travis Kalanick]
beautiful, entertaining, interesting story

[Travis Kalanick]
with

[Travis Kalanick]
analytical numbers woven through it. And you basically get to what I would call QED, which is

[Travis Kalanick]
you've dissected the chess match to such a degree that it's very clear

[Travis Kalanick]
what it takes to win and that you have

[Travis Kalanick]
the winning formula.

[Travis Kalanick]
And you get to the end of the thing and you're like, "It's just proven. It's not even like a question anymore. It's QED."

[Travis Kalanick]
That's in normal times. And I think in super cycles or whatever we want to call kind of what's going on right now,

[Travis Kalanick]
that rigor is not as important.

[Travis Kalanick]
And if you go too far on that rigor, it could be too much.

[David Senra]
Explain that.

[Travis Kalanick]
You hear stories of entrepreneurs that just sit down around a table and then have an idea and they get money. That's the opposite of QED.

[Travis Kalanick]
But

[Travis Kalanick]
if you have a 2-hour-long presentation that goes QED

[Travis Kalanick]
in a super cycle, you probably should shorten that to 45 minutes.

[David Senra]
Why?

[Travis Kalanick]
I don't know how to put it. It just looks like too much. Like, why are you going so far, dude? What's-

[David Senra]
You'll talk yourself out of the deal.

[Travis Kalanick]
Is something wrong?

[David Senra]
Yeah, you'll talk yourself out of the deal.

[Travis Kalanick]
Why are you so detailed?

[Travis Kalanick]
It's this weird dynamic. It's very funny. Like,

[Travis Kalanick]
"It's cool, bro." You know?

[Travis Kalanick]
Maybe it's also because you're

[Travis Kalanick]
projecting many years out. So

[Travis Kalanick]
the more super cycle you're in, the more forward you are, the more into the future you are, and that future can't really be presented as tightly with numbers.

[David Senra]
Yeah, so what are you talking 2 hours for? You don't know.

[Travis Kalanick]
So then it's about the theory of the case. That's probably the way to think about it, is that a mix of super cycle plus the speed at which technology is moving and the sort of true exponential inflection that can occur,

[Travis Kalanick]
you're talking 3 to 5 years out.

[Travis Kalanick]
There's almost no set of numbers today that can QED the 5-year thing at this crazy 100X situation that's probably going to occur.

[David Senra]
Mm-hmm.

[Travis Kalanick]
So then you have to talk about the theory of it in many ways. And so maybe that's why it's a little bit different today.

[David Senra]
What's the common in your approach in a normal cycle and the super cycle you described here?

[Travis Kalanick]
Normal cycle is 2 hours QED.

[David Senra]
What is something that you'll use in both, whether it's normal or super?

[Travis Kalanick]
Well, I still do some version of... My style is QED.

[David Senra]
And then the multiple bids thing is mandatory, correct?

[Travis Kalanick]
Yeah. Well, I would call it, so it's QED is the storytelling, and then there's sort of like an auction process

[Travis Kalanick]
that you hone

[Travis Kalanick]
when you're doing it right now. This has to be measured against how many resources you have to do QED and how much deal resources you have to manage a full auction.

[David Senra]
Explain that part to me.

[Travis Kalanick]
Like, if I have 5 rooms going at the same time, I have to have...

[Travis Kalanick]
That's a thing that you... 5 rooms simultaneous for an entire week.

[David Senra]
Where did you even get that idea?

[Travis Kalanick]
It was just the expression

[Travis Kalanick]
of the right thing. It's sort of like if you keep incrementing on something and keep making it better and better, you will end up there.

[David Senra]
What was the quality of the business when you were running this, like, 5-room process?

[Travis Kalanick]
That's peak Uber.

[David Senra]
Peak. So it's like you can put money to this or nothing's even close. So you don't get the chance-

[Travis Kalanick]
No, there are other things, but it was peak Uber. But the point was I did it QED.

[Travis Kalanick]
So I showed at the atomic level how the whole system works

[Travis Kalanick]
with a very analytical view, but also sort of a bit of performance art because you're storytelling.

[David Senra]
Okay, explain what's happening in these 5 rooms then.

[Travis Kalanick]
5 rooms, 12 hours, one week.

[David Senra]
Who's in the rooms? You don't have to say the people, but like-

[Travis Kalanick]
No, it's okay. So I'm in the

[Travis Kalanick]
250000000 dollar checker over room. Then there's like a 100000000 dollar room and a 50000000 dollar room and a 25000000 dollar room.

[Travis Kalanick]
And there'll be a guy in the 25000000 dollar room who

[Travis Kalanick]
works for a guy who works for a guy who works for me.

[Travis Kalanick]
Right?

[David Senra]
And what are you guys saying in all these rooms?

[Travis Kalanick]
We're telling the story.

[David Senra]
Mm-hmm.

[Travis Kalanick]
That story is the core.

[David Senra]
Mm-hmm.

[Travis Kalanick]
And now you have it being performed in 4 rooms at a time.

[David Senra]
And there's a deadline, the price is going up.

[Travis Kalanick]
Well, no, it's not prices going up. So that's the misunderstanding.

[David Senra]
Okay.

[Travis Kalanick]
The right way to do it is to start with a low price.

[David Senra]
Explain that.

[Travis Kalanick]
So a lot of entrepreneurs, they go and they say, they really have a... Remember I said, "Attach to a process, not a price."

[Travis Kalanick]
So a lot of entrepreneurs will get attached to the price and not the process.

[Travis Kalanick]
And you have to be careful. It's very easy to get sucked into that, where you

[Travis Kalanick]
get some signal that it should be a price and you get attached to it, and then that becomes your price, but you haven't cleared the market. So you have to be very careful about that. So you get attached to the price, and so then when I throw a price out, you're on the other side of the table and you come in under it, and now we negotiate, right? It's a very bad place to be from my perspective. Where you really want to be is you want to start at a low price and say, "Look, I don't know where the price is going to go, but I know it's at least here."

[Travis Kalanick]
And if it's low,

[Travis Kalanick]
the VC is like,

[Travis Kalanick]
"Okay." Now, once they give you that read, once they lean forward like that, you're like, "Okay, we're good."

[Travis Kalanick]
You have a bidder.

[Travis Kalanick]
And then you go to the next guy.

[Travis Kalanick]
It depends on the nature of the round. If you're doing a winner-takes-all round, then you would just go to the next guy and you would then say, "Whatever that guy said, X plus 5," whatever. X plus Y here. Just say X plus 5. And that guy does the same thing. And then you go to the next guy, and then it's

[Travis Kalanick]
X plus 5 plus 5.

[Travis Kalanick]
And the next guy, X plus 5 plus 5 plus 5. And all the while, while that's happening, it's a winner-takes-all deal.

[David Senra]
Mm-hmm.

[Travis Kalanick]
You go back to the original guy and you're like, "Dude, it's going up. It's going up." And you're telling people it's going up. That's a winner-takes-all approach.

[Travis Kalanick]
And then you sort of do a going once, going twice, like when you start to peak out where it's like people are getting a little, it's starting to get a little high altitude, sweaty.

[Travis Kalanick]
Then you're like, "Okay, going once, going twice, sold." And then you close it down and winner takes all and they take the deal.

[David Senra]
Yeah.

[Travis Kalanick]
But most deals that are big deals today are not working that way. When you're doing multiple rooms at a time in something like this, it's more like,

[Travis Kalanick]
how much would you put in at this price?

[Travis Kalanick]
And how much would you put in, let's call it, I'm just making this up, 8 1000000000? And how much would you put in at 9? And how much would you put in at 10? How much would you put in at 12? How much would you put in 14? Fill the sheet out.

[Travis Kalanick]
You decide how much you'd put in at any price that we end up at. And you do that across everybody. And if-

[David Senra]
Is that what you're doing now?

[Travis Kalanick]
Hold on. Slow down. Slow down.

[Travis Kalanick]
Then you aggregate how much demand I have at every price. So as the price gets higher, the demand goes down. You now have your demand curve. And you're like, "Okay, I want to raise a billion."

[Travis Kalanick]
But at the really low price, I have 3 billion of demand.

[Travis Kalanick]
At the higher price, eventually I have a billion dollars worth of demand. And I go, "Okay, that's the price that I could close at right now." Then you go and tell all the people that

[Travis Kalanick]
got cut out because they didn't get high enough of a price, there's less demand at this price, which means there's certain people that didn't bid here. You go tell them they're out. And you're like, "But you could fill out another sheet if you want to make some moves." So they fill out the sheet, you do the demand curve again, everything moves a little bit to the right, and there's other guys that now get pushed out, and you do it one more time, and then you clean it, and you're done.

[David Senra]
So what are you doing now?

[Travis Kalanick]
I'm about to close a deal.

[David Senra]
Do you want to say how you did it, though? You don't have to say numbers, but like-

[Travis Kalanick]
I can't do that, no.

[David Senra]
Okay.

[Travis Kalanick]
I can't do that.

[David Senra]
Okay, fair enough.

[Travis Kalanick]
No, it's fair.

[David Senra]
Come back on in a few months and you can break it.

[Travis Kalanick]
Yeah, a couple years I'll go, "Here's how this one went." You got to put time in between because it's like you just did a deal, you know what I mean? But I would say I did a slightly different this time around.

[David Senra]
I'm very curious how you protect yourself from

[David Senra]
what happened with Benchmark and Uber from ever happening to you again. So how are you selecting? It's not just obviously the price.

[Travis Kalanick]
Look-

[David Senra]
You're not taking the highest bidder. How are you picking your partners?

[Travis Kalanick]
Yeah, you have to also be careful. You got to be really careful not to get into victim mentality. And what I mean by that is, what was my part

[Travis Kalanick]
in that dynamic?

[David Senra]
I was thinking while you were speaking, I was like, what if we could ask them, what would they want you to do that you weren't doing? Maybe say, "Hey, we're about to fucking IPO."

[Travis Kalanick]
Yeah. That probably would have saved me. But also, I didn't kiss the ring. I think Gurley wanted to feel

[Travis Kalanick]
like-

[Travis Kalanick]
... homey town with me and just never was.

[David Senra]
Homey town to me is different than kissing a ring, though.

[Travis Kalanick]
But it's similar.

[David Senra]
Okay.

[Travis Kalanick]
Okay, let's put it in that category. We don't have to fucking go there. So,

[Travis Kalanick]
there's that. That's one thing I could have done differently, for sure. Would have changed everything.

[Travis Kalanick]
There are people

[Travis Kalanick]
inside of the company who became his partner

[Travis Kalanick]
to do the coup.

[Travis Kalanick]
Those individuals shouldn't have been there.

[Travis Kalanick]
Okay?

[David Senra]
Did you suspect them at all before?

[Travis Kalanick]
Yes.

[David Senra]
Wow.

[Travis Kalanick]
There was definitely something wrong, is what I would say.

[Travis Kalanick]
Okay, let's put it that way. Every decision I made at Uber,

[Travis Kalanick]
defend to this day.

[Travis Kalanick]
I wasn't 100% correct, but always good intentions and

[Travis Kalanick]
always coming from the right place. Generally, just did the right thing. Yeah?

[Travis Kalanick]
One of my lawyers put it this way. He sort of made a sporting or like a sports analogy, which is like, "Do you have chalk on your shoe?" Would be like kind of going out of bounds or doing something you shouldn't have done. And I'm like, "Never had chalk on my shoe."

[Travis Kalanick]
But in order to know,

[Travis Kalanick]
you would need an electromagnetic scanning microscope to see with reverse angle of slow-mo replay to verify that there's no chalk on the shoe. So the problem was is I ran too close to the line

[Travis Kalanick]
in too many situations

[Travis Kalanick]
that it...

[Travis Kalanick]
When you are big and important,

[Travis Kalanick]
the scrutiny and the expectation is that you don't run that close to the line, even if it's correct. And that is a thing I definitely did not understand.

[Travis Kalanick]
And it comes from what I did before Uber, which was I was doing a really hard startup. 1st 4 years, no salary, ran out of money several times,

[Travis Kalanick]
super grind,

[Travis Kalanick]
lose all friends, like everything's... It was just

[Travis Kalanick]
the hardest kind of, I like to say, the non-luckiest entrepreneur journey of all time. You can't call it unlucky. I eventually sold, but you definitely would never call it lucky. That's for damn sure. But basically, it was so hard that I had to be sort of

[Travis Kalanick]
epically precise and hardcore just to pay the bills and go to the grocery store next week.

[Travis Kalanick]
And that precision and intensity made Uber what it was, but I was running a 70 billion dollar company

[Travis Kalanick]
the way somebody who thought he was going to starve next week would run it.

[David Senra]
That is fascinating.

[Travis Kalanick]
Like, super intense precision, perfection, obsession, because he's not sure that he's going to be able to pay the grocery bill next week.

[David Senra]
Did you understand that was your approach at the time you had that approach?

[David Senra]
Or you had to leave and look back and figure it out?

[Travis Kalanick]
It's probably a little bit of both, yeah. But I take pride in that. At the time, it was like a pride in

[Travis Kalanick]
going

[Travis Kalanick]
all the way,

[Travis Kalanick]
but not maybe understanding it the way I understand it today.

[David Senra]
I wonder how much of that is a benefit. You're

[David Senra]
one of the most aggressive founders in history. You're wiser, more experienced now-

[Travis Kalanick]
Yeah

[David Senra]
... more access to resources, better network.

[Travis Kalanick]
Yeah.

[David Senra]
I wonder if this version of you

[David Senra]
could compete with that version or that aggressiveness is just what the... You created the entire category.

[Travis Kalanick]
Yeah, no, I understand. It would be super fun if there was a universe where I could compete with my younger self. That would be fucking awesome. I would love that so much. I would kick his ass.

[David Senra]
You, okay.

[Travis Kalanick]
Now, there'd be certain things he's doing because he's younger, and there's a certain thing to that. Remember I talked about the

[Travis Kalanick]
passion for right and wrong,

[Travis Kalanick]
right? As an example. There's something to that. But also, what I notice today is most of the things that would take me X amount of time

[Travis Kalanick]
10 years ago,

[Travis Kalanick]
I can do in X divided by 3 today.

[Travis Kalanick]
And not because I got Claude over there. All right? That's a whole separate thing. I'm just saying, I don't know, you read my Adam's vision note.

[David Senra]
Yeah.

[Travis Kalanick]
Okay? That would have taken me...

[Travis Kalanick]
I don't even know if I could have written that back in the day. Not that good.

[Travis Kalanick]
I can just flow and get it done.

[Travis Kalanick]
The core of that was written in an hour and a half.

[David Senra]
Mm-hmm.

[Travis Kalanick]
You know, that kind of thing.

[David Senra]
What is it that caused you to accelerate now, though?

[Travis Kalanick]
There's different things. So, a lot of early founders have a fear of failure.

[Travis Kalanick]
But what that does is it creates blockage around progress and not making progress because you're

[Travis Kalanick]
bogged down. The psyche around fear of failure fucks with your ability to

[Travis Kalanick]
get there.

[David Senra]
Well, the fear of failure could either stand in your way or it could push you from behind, right? Where like-

[Travis Kalanick]
It could push you from behind, but ultimately, you will never be truly world-class if you have a fear of failure.

[David Senra]
But how many entrepreneurs have you met where they said, "The fear of failure is greater than the love of success?"

[Travis Kalanick]
I understand that. I'm just saying that-

[Travis Kalanick]
It will get you places, but it won't get you all the way.

[David Senra]
Okay, in that version of Travis where you're running a 70000000000 dollar company-

[Travis Kalanick]
Well, no, I would say I was transitioning out of fear of failure.

[David Senra]
Towards the end in 2017?

[Travis Kalanick]
Let's just say like we don't have to put a specific date. It's just a spectrum.

[David Senra]
Yeah.

[Travis Kalanick]
And just I'm transitioning out of it because remember where I came from. It's just before. So I'm transitioning out of fear of failure.

[David Senra]
How old were you when you started Uber?

[Travis Kalanick]
33.

[David Senra]
33, and you had a couple million bucks, right?

[Travis Kalanick]
Yeah, that I put all into all my friends' startups.

[David Senra]
Okay.

[Travis Kalanick]
I had nothing.

[David Senra]
Yeah.

[Travis Kalanick]
So it's kind of funny. It's kind of funny.

[David Senra]
Did that work out?

[Travis Kalanick]
So I was the 1st investor in Expensify.

[Travis Kalanick]
There's like a healthcare IT company that still hasn't gone public.

[Travis Kalanick]
It's really funny.

[David Senra]
Okay, so not a lot of resources, still young. 33 is still young. So it makes sense why you felt the way you felt.

[Travis Kalanick]
Yeah, but it's just about the background. It's just about what the previous experience was, not about my age per se.

[David Senra]
Mm-hmm.

[Travis Kalanick]
It was just about what experience I had just come out of.

[David Senra]
So I love where the conversation has gone because what I'm hearing from you is like there's just this theme that runs through you as a person and then your approach to company building throughout these companies. So we barely touched on what you're doing now.

[Travis Kalanick]
Yeah.

[David Senra]
Like, let's get into Adams.

[Travis Kalanick]
Yeah.

[David Senra]
And you said you wanted to start with the mission where it says, "Physical automation to transform industry and move the world."

[Travis Kalanick]
AI and robotics to totally transform

[Travis Kalanick]
industries, but one industry at a time,

[Travis Kalanick]
and specialized robotics to do so. So, for instance,

[Travis Kalanick]
if you want to make 1000 pancakes an hour, you wouldn't have a humanoid do it.

[Travis Kalanick]
If you wanted to

[Travis Kalanick]
get a car to move down the street, you wouldn't have a humanoid drive it.

[Travis Kalanick]
I think humanoids have their place, which is, let's call it low-scale tasks

[Travis Kalanick]
in environments designed for humans. So example, you're in a house.

[Travis Kalanick]
Clothes need to be folded.

[Travis Kalanick]
But it's not like you're folding clothes all day long.

[Travis Kalanick]
It's one of the things. But there's no way you'd buy a robot for 10s of 1000s of dollars to just fold clothes because it's just not big enough of a problem. So now you need a machine that can do many different types of things in the home. So it needs to fold clothes, it needs to take out the trash, probably needs to wash dishes. There's like a bunch of things. But that's a very generalized thing. Has to be able to do a lot of different things, and it's in a very human environment.

[Travis Kalanick]
The best form factor is a humanoid for this thing. But I'll bring up the 1000 pancakes an hour. Imagine a humanoid making pancakes. Well, it would make it like a human. It would be like,

[Travis Kalanick]
okay? By the way, if you were just making pancakes at a home once a week on a Sunday, because you need a machine that can do many different things, including make pancakes, it's all good. But if you needed to do 1000 an hour,

[Travis Kalanick]
you'd probably need like,

[Travis Kalanick]
I don't know,

[Travis Kalanick]
100 humanoids in a row doing this, right? Versus a very simple iron apparatus where the batter gets pushed into it, it's hot already, and it's pushing out like maybe even like 100 pancakes every few minutes.

[David Senra]
Mm-hmm.

[Travis Kalanick]
You know what I mean?

[Travis Kalanick]
So specialized robotics, machines that are specialized for the task at hand is sort of how I look at what we do.

[Travis Kalanick]
And so industrial scale, where there's real change to an industry by automating the whole thing. And so you go, "Okay, well, I've got a lot going on in food already." The idea is,

[Travis Kalanick]
can you get a meal that's prepared and delivered to you so efficient that it starts to approach the cost of going to the grocery store?

[Travis Kalanick]
Pretty awesome if you could. And it's got to be a high-quality meal, of course. But

[Travis Kalanick]
the question mark there, can you, requires you to have

[Travis Kalanick]
what I would call industrial real estate for food e-commerce. What do I mean, food e-commerce? We know what e-commerce is. It's got Amazon warehouses everywhere, or like major hubs, like big distribution centers, DCs. But food e-commerce is a little different. It is a warehouse type. You need to do logistics from it, but you also need to do manufacturing.

[Travis Kalanick]
Like, there's no manufacturing that's happening at an Amazon warehouse because everything's manufactured somewhere, it gets delivered to this big warehouse, and then it goes from there. But with food, it has a 30-minute half-life. So the manufacturing, the logistics has to happen at the same place, and it always has to be 15 minutes from where you are. So now you have a very different situation where you have real estate in urban and suburban environments that's always 15 minutes from anybody.

[Travis Kalanick]
So you have an urban logistics fabric, production and logistics fabric across a city,

[Travis Kalanick]
which is, I have the real estate, then I have robots, robotic food production, because then I'm taking the labor cost out, and then I have robotic logistics.

[Travis Kalanick]
Because right now your 15 dollar bowl that then gets delivered to you somehow became 30 bucks.

[Travis Kalanick]
It's, of course, expensive to produce, but every time there's a drop by a courier, that's another 12 bucks. Industrial real estate, robotic production, robotic couriers. And then-

[David Senra]
Was there a specific reason you started with food, though?

[Travis Kalanick]
It just caught me.

[Travis Kalanick]
I mean, like, that is like I don't have a list. Well, 1st of all, of course I did Uber Eats, so like, very familiar with this part of things, but nowhere close to the atoms that are necessary to do what I just described.

[David Senra]
Mm-hmm.

[Travis Kalanick]
You know, I like to say, like, I have lots of ideas all the time.

[Travis Kalanick]
I mean, I'm an idea factory. But other people have great ideas too. But, like, an idea comes to you or comes to you, if that makes sense. And I like to say, you know, you go out on a date with the idea. Like, was it a good date? Did it go well? Like, how did you and the idea get along? And it's very much related to, like, who are you is going to be a big part of which idea works for you.

[David Senra]
You call this finding your sport.

[Travis Kalanick]
Yeah, finding your sport or your business soulmate.

[David Senra]
Mm-hmm.

[Travis Kalanick]
Be in touch with who you are, and then when the right idea comes your way, you just know.

[Travis Kalanick]
You just know.

[David Senra]
I thought I understood how you thought.

[Travis Kalanick]
Yeah.

[David Senra]
And now we've been talking for several hours, I think I'm getting a little closer there. But then I read what you wrote-

[Travis Kalanick]
Yeah

[David Senra]
... where you're just like, "Well, look around, dude. Everything that you see in a city, in a civilization has either been grown, mined, or manufactured."

[Travis Kalanick]
Yeah.

[David Senra]
And so I'm like, "Oh, he like is..." You're into details like you were describing the Uber signup flow earlier.

[Travis Kalanick]
Yeah.

[David Senra]
But you zoomed all the way out.

[Travis Kalanick]
Yeah.

[David Senra]
So it's like, I'm going to start with the material constituents of everything that exists in the world.

[Travis Kalanick]
So when you look around you, everything around you is grown or mined,

[Travis Kalanick]
manufactured, and moved. And that's how we look at the world. And then you go, well, when you think about physical AI, the automation of movement and action in the physical world,

[Travis Kalanick]
you look at what I call the physical AI tech stack. Real estate's part of that for the reasons I've described as it relates to food. If you didn't have the industrial scale, what I call high infrastructure,

[Travis Kalanick]
heavy-duty energy, heavy-duty mechanical systems because you're extracting air and then tempering it and pushing it back in, real estate is a big part. What is a mining company? It's actually real estate. So the ability to take land and turn it into productive

[Travis Kalanick]
progress, essentially, is a underappreciated and not understood thing, and it is most definitely a big part of the, what I would call the physical AI tech stack. You go like, look at Tesla and all the things Elon's doing, like, it's obvious that real estate is his jam,

[Travis Kalanick]
or certainly his team's jam. He doesn't talk about it as much, but it's a big part of what happens. He's got a fricking city. He's starting a fricking city, right? You know, the head of HR is basically the mayor of a city that he's building, you know what I mean? So it's a really important thing. But also, you can go further than that, which is everything we're seeing in technology, a lot of times we talk about super intelligence, is sort of the function of

[Travis Kalanick]
I need to have energy and I need to have minerals

[Travis Kalanick]
at the very base. Lots of energy. We talk about data centers now in gigawatts or megawatts, you know?

[Travis Kalanick]
So

[Travis Kalanick]
I need to have energy and I need to have the minerals, and then I have those 2 things and I can get super intelligence eventually, working those things hard.

[Travis Kalanick]
But where does the energy come from? You're like, "Oh, it comes from the sun."

[Travis Kalanick]
Okay, but how do you capture it?

[Travis Kalanick]
Goes back to minerals.

[Travis Kalanick]
Like,

[Travis Kalanick]
land is the whole damn thing.

[Travis Kalanick]
So there's a really interesting perspective about how land plays a role in the future of physical automation, physical AI,

[Travis Kalanick]
and just autonomy in the physical world is very dependent upon it, and that's why mining is so interesting.

[David Senra]
You're not owning the mines, correct? You're just making them more productive with gainfully employed robots?

[Travis Kalanick]
Correct.

[David Senra]
Yeah.

[Travis Kalanick]
What we call gainfully employed robots.

[David Senra]
Which is hilarious, by the way.

[Travis Kalanick]
Yes. But it's like, because right now, look, I do think, of course, humanoids are going to be gainfully employed. They're not there yet, but they'll get there. But right now, the demos are dancing and martial arts.

[Travis Kalanick]
You know, I talk about the Beijing, there's a humanoid Olympics in Beijing, and they're

[Travis Kalanick]
doing a marathon. You're like, "Okay, they're not quite there. They're going to get there." But I kept thinking like, "Man, imagine if you put wheels on them."

[Travis Kalanick]
Right? And this gets back to humanoids being good at certain things and not others, and sort of having a purpose-built machine for the task is important.

[David Senra]
So wait, you said 2 very interesting things. Your life's work is digitizing the physical world, and then you're saying for Adams, you're going to attack one industry at a time.

[Travis Kalanick]
Mm-hmm.

[David Senra]
Physical world far outstrips the digital world, therefore you almost stumbled into or picked, you didn't stumble into-

[Travis Kalanick]
Yeah

[David Senra]
... you picked an infinite game. So there's no limit to what this company can expand into.

[Travis Kalanick]
Look, I have a little bit of an issue of infinite, but it goes very far. Like, the dream.

[Travis Kalanick]
Okay, look, the mission for mining is more productive mines to power Earth's industries.

[Travis Kalanick]
Because we can go to a gold mine right now, go to a gold mine CEO and ask whether he wants 20% more gold per year. Why? Because when you automate it,

[Travis Kalanick]
that's the output. And you make it cheaper to go to other places and even get more gold out of that mine that you wouldn't even get before. So it's getting more per year, it's getting more than you otherwise would in the totality of that mine, plus being able to go and do more mines than you otherwise would because the OpEx is so much lower.

[David Senra]
But if you're increasing the raw materials, then you're also increasing overall industry in the world, period. And then you could then go and automate and enhance those industries as well, right?

[Travis Kalanick]
The point is, is that if you get really good at minerals

[Travis Kalanick]
and materials and land,

[Travis Kalanick]
you get good at automating, making land productive

[Travis Kalanick]
and powering progress with land.

[Travis Kalanick]
It's sort of the lever that moves the world.

[David Senra]
Exactly.

[Travis Kalanick]
So if you automate the thing that is the lever that moves the world, it's like the ultra lever.

[Travis Kalanick]
And it's just kind of fun. It's just actually cool. If you see a picture of a

[Travis Kalanick]
machine that loaded is over 2 1000000 pounds, and it's the size of a building, and it's autonomously moving around, pretty cool. The dream in this is like, it's really Elon willing, really. But one day, he's going to be sending

[Travis Kalanick]
missions to asteroids to mine them.

[Travis Kalanick]
Yeah, maybe we can help out in some way. That'd be a lot of fun.

[David Senra]
You have mining, you have food.

[Travis Kalanick]
Transport.

[Travis Kalanick]
And the thing we call it, the mission there is wheelbase for robots. So if you have specialized machines that

[Travis Kalanick]
act and move in the physical world, that's what we do for a living,

[Travis Kalanick]
you have to have wheelbase. You have to automate how they move. Some people think about ride sharing when they think about this, but there's just a lot of

[Travis Kalanick]
things you're not thinking about. I was talking to one of the large food suppliers in the US. They supply all the food to the

[Travis Kalanick]
restaurants. They're spending 3 1000000000 dollars a year

[Travis Kalanick]
on the labor that moves the pallets

[Travis Kalanick]
on forklifts.

[Travis Kalanick]
This is just like a little drop in the bucket of all the things that are moving,

[Travis Kalanick]
right?

[Travis Kalanick]
But what about freight? What about parcel delivery? What about

[Travis Kalanick]
food delivery?

[Travis Kalanick]
So, we talked about that on the food side. Once I knew I had to get into autonomy to complete the food story,

[Travis Kalanick]
this is when the Adams thing sort of came together beyond just food.

[David Senra]
One of the things that I was talking to Daniel Ek about you that he finds most fascinating about you is your propensity to build a ton of separate companies inside of one company. You did this obviously at Uber.

[Travis Kalanick]
Yeah.

[David Senra]
You're doing it again at Adams.

[Travis Kalanick]
Yeah.

[David Senra]
Is that just your natural... Is that what you meant, like your business soulmate? That you're just like, "I don't want to work on just one product or one business." You want a conglomerate? How do you think about this?

[Travis Kalanick]
I mean, this goes back to no, that's not how it works. But it is, remember, the only constraint to our imagination is management capacity.

[Travis Kalanick]
So then the question is twofold. Do you have an imagination, and is it any good?

[Travis Kalanick]
But if you do have an imagination and it's good, you're going to have interesting ideas

[Travis Kalanick]
that should happen. There's many ideas that maybe either shouldn't or somebody else should do, but there's going to be many ideas that you should do.

[David Senra]
So what does an actual organization inside of Adams look like with all these different businesses?

[Travis Kalanick]
Yeah.

[David Senra]
Does every business have a CEO? They report directly to you? How did you actually structure this?

[Travis Kalanick]
You have a business unit line leader, and then you might even have sub-business unit leaders as well.

[Travis Kalanick]
You really try to empower and empower them to do their thing.

[Travis Kalanick]
I sort of look at that as alignment up front, accountability on the back end. So what are we trying to accomplish? How are we going to try to accomplish it? What do we view as risky and what's sort of no-brainer, and how do we do accountability as we go? And then sort of approach it with a management style, which I call problem solver in chief,

[Travis Kalanick]
which is I spend my time on the most impactful problems that are not already being solved.

[David Senra]
That's how you dedicate your time.

[Travis Kalanick]
Yeah.

[David Senra]
Is that the directive that you give to everybody?

[Travis Kalanick]
Yes.

[David Senra]
That's... Okay.

[Travis Kalanick]
Yes. So I've got a certain number of hours per day, but that's a tiny fraction of the problems that need to be solved.

[David Senra]
Yeah, that's what I'm trying to figure out. Like, how do you-

[Travis Kalanick]
So that flows down. Now everybody's got their

[Travis Kalanick]
remit, let's say. So they solve problems in this area. So it's flowing down, but they are the problem solver in chief deputized for their area,

[Travis Kalanick]
all the way down to the bottom.

[David Senra]
Do you still put an emphasis, I've heard you speak about this in the past, an emphasis of hiring and empowering young people? Is this business different than when you were launching new cities in Uber, for example,

[David Senra]
where you gave a lot of responsibility to aggressive young people?

[Travis Kalanick]
Well, okay, again, so there's really interesting ways to do it. I sort of have this concept I call the line in sort of the, maybe the framers of finding the line. So there's a line.

[Travis Kalanick]
On one side is order, lots of structure. Sorry, structured. As you pull away further and further back into order, you have lots of rules, lots of structure, lots of process, and eventually lots of bureaucracy.

[Travis Kalanick]
And if you go too far back from that line, you're going slow and people are bummed.

[Travis Kalanick]
And if you go to the other side of the line, which is chaos,

[Travis Kalanick]
lack of rules, lack of process, lack of structure. And as you go deeper and deeper and deeper into chaos,

[Travis Kalanick]
you also get to a place where you're going slow and people are bummed.

[Travis Kalanick]
So that line between order and chaos is innovation at speed and at scale.

[Travis Kalanick]
And the job of every leader is to find that line. And it's not in 2 dimensions, it's like in 80 dimensions. Okay? And the best leaders are able to find that.

[Travis Kalanick]
And probably the most approachable way to describe this is the fewest number of rules while staying out of chaos, is the approachable way to describe this. But you go back to launch at Uber.

[Travis Kalanick]
You could think of it as like, okay, there's a bunch of 23-year-olds launching cities. What happened was at the beginning, the 1st 20, 30 cities, I was deeply involved in whether that city was going to get launched. But what happened was

[Travis Kalanick]
somebody would go out, "Hey, go launch a city. Make something out of nothing."

[Travis Kalanick]
And there'd be some kind of playbook there,

[Travis Kalanick]
but

[Travis Kalanick]
a lot of it was undefined. But nothing would actually launch until it got to a pricing call, because pricing in the transportation space is the sum of all strategy.

[Travis Kalanick]
And so the pricing call then goes, "Well, what's the regulatory? What's the car type that you're going to use because of that regulatory? What is the average wage in the city?" Because that's on the driver's side, and that's part of the cost, of course. You basically go through every aspect of the city that relates to transportation. How long does it take to get around? Where are people going? You ultimately get to a price, but it means you have to understand everything, and how you get to that price matters. In the 1st 20 cities, I was on a pricing call. In some of those cities, man, it would be like 8 pricing calls. It could be like 8 hours, 10 hours of pricing calls before we launched London as an example. But I never solved the same problem twice.

[Travis Kalanick]
Once we solved it, then it became part of the playbook, and eventually we get to city 20,

[Travis Kalanick]
and that pricing call takes 5 minutes. I stopped going to them. Didn't matter anymore. But the key that I was trying to get to is you have a 23-year-old who then can go and launch a city.

[Travis Kalanick]
Even at the beginning when I was still involved in that pricing call, they wouldn't see me till the pricing call, but they knew I was going to be at that pricing call. The one rule was you can't launch until I say yes at that pricing call. So they would come ready to play at that pricing call, and they knew that if they didn't,

[Travis Kalanick]
I'd be like, "No," and then they suck.

[Travis Kalanick]
And so they would put everything into making that successful, which means all the other things that they're doing before are going to be organized towards doing it right because they want to win.

[Travis Kalanick]
And so now I've got one rule, which is that pricing call.

[Travis Kalanick]
The fewest number of rules while staying out of chaos, that if you didn't have that one rule, you now have 23-year-olds running around doing crazy shit.

[David Senra]
That's awesome. It made me think of another line that I love that you put on the Adams website where you said that, "Chaos was the law of nature, and order was the dream of man."

[Travis Kalanick]
Mm-hmm.

[David Senra]
My interpretation of that line now, having spoken to you about this, it's like I feel that you're imposing order on the chaos of the physical world. That's what your company's trying to do.

[Travis Kalanick]
I almost think of it as negentropic, which means it's kind of a... You could get into a very interesting sort of

[Travis Kalanick]
very,

[Travis Kalanick]
I don't want to say, very energetic debate with certain people about negative entropy. But civilization is an attempt to locally slow down entropy

[Travis Kalanick]
and maybe even go negative. It's building structure against

[Travis Kalanick]
the nature towards chaos. That's what civilization is. And so Adams is essentially the structure to defend

[Travis Kalanick]
civilization and move it forward into progress.

[David Senra]
There's another line. When you speak, there's a lot of things that you say that remind me of Rockefeller.

[David Senra]
In the early days of the oil refining industry, he used that word, that he thought it was a chaotic industry. It was. He's at the very beginning.

[Travis Kalanick]
Yeah.

[David Senra]
This is when the oil industry, the entire-

[Travis Kalanick]
Yeah

[David Senra]
... it's solely concentrated in Pennsylvania, for God's sake.

[Travis Kalanick]
Yeah.

[David Senra]
And he goes, "I'm going to impose order on this chaos." That's the line he used.

[Travis Kalanick]
Progress is sort of the organization and structuring of the world towards human happiness and liberty and transcendence in some fashion. That's how I view what we're doing at maybe the very highest level.

[David Senra]
I think that's an awesome place to close, Travis.

[Travis Kalanick]
Yeah.

[David Senra]
It really means a lot to me-

[Travis Kalanick]
Yeah

[David Senra]
... taking the time.

[Travis Kalanick]
Yeah.

[David Senra]
Really appreciate it, man. Thanks.

[Travis Kalanick]
Great.

[David Senra]
I hope you enjoyed this episode. Please remember to subscribe wherever you're listening and leave a review, and make sure you listen to my other podcast, "Founders." For almost a decade, I've obsessively read over 400 biographies of history's greatest entrepreneurs, searching for ideas that you can use in your work. Most of the guests you hear on this show 1st found me through "Founders."

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Travis Kalanick is the founder of Atoms and Uber.

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