QUOTES

It's the person, not the business that you're backing.

The harder the business is to build, the harder it will be to copy.

To get there we have to strive. We have to go through failure. In my case I counted it. I failed 5,127 times.

When you're creating a new business in an area that has never been done, or with some new technology, or new business model — there's no playbook. And if you hire the people from the adjacent industry companies and ask them to go do it, they're just going to go do what they were doing before.

Anything can be turned into positivity and success, even if it starts in a bad place.

Satisfaction is a pretty dangerous thing. There's a kind of smugness to it, that I'm perfect and I don't need to do any better than this. I can relax. And I just don't think like that.

Every business, every single business, is going to see more automation and more AI. People have to get on the program on that, or they're going to be dinosaurs.

I didn't need a skillset other than intelligence, persuasion, intensity, and curiosity.

Systems and tech and budgets and customers and sales, all these things are really, really important, but you can't achieve excellence in those things without fantastic people, without fantastic leaders.

If we keep doing what we were doing before, we're going to be in serious trouble. Because some new company's going to come along, and they're going to have all these new tools. They're not going to have this legacy of crap from the past, and they're just going to do it the new way.