QUOTES

The best thing for an aspiring entrepreneur to be told is, 'I don't think that's a good idea. I don't think you can do that. People haven't done that before. Why do you think you can do that?' Because that gives entrepreneurs something to prove.

The people that make things that are a reflection of themselves — that's the most sustainable form of creation.

MySpace was focused on the number of accounts that signed up. Facebook focused on monthly active users — it was the dominant game. If you maximize the monthly active, you're going to beat someone who's maximizing accounts signed up. You're playing a better game. What most really successful founders and entrepreneurs do is, everyone else is playing this game, and they realize that if you play this higher level game, you win.

All the biggest companies in the world are software companies in 2026. Even the ones that folks don't necessarily think of that way.

I stood up and told the company that five years from now, we will have a new competitor, and that new competitor is going to be in every business that we are in, except they're going to be faster, more efficient, and more capable. And they're going to put us out of business. And the only way that we're going to prevent that is we are going to become that company.

That list of people for whom I would do anything is my prized possession.

A franchisee is never going to run it like you do, because it's your baby, it's your thing, and they're not going to take it quite as personally.

The reward for great work is more work.

I think there are certain human beings that are gifted with some raw innate processing power that is just greater than others

I believe in this idea that if you don't have a crisis, make one. You get people excited, motivated, and drive the necessary change.