QUOTES

Quality is less. Quality is focus. Quality is improving day by day. Quality is rare.

How did I distinguish myself from the 20 or 25 other people in the mail room? Everyone showed up at 9:00 for a 9:30 start. Everyone showed up except me. I showed up at 6:30.

Do one thing and do it better than anyone else.

I believe in this idea that if you don't have a crisis, make one. You get people excited, motivated, and drive the necessary change.

Most people can be quite content with the status quo, and they're not going to keep pushing to innovate. You have to have a personality where you are constantly discontent if you're going to keep pushing things forward.

Risk has become a thing I need to live with. I need to live on the knife's edge all the time.

[When an agent can work for seconds], you're literally talking about just a specific command. [When an agent can work for hours], you're talking about giving it a task and having it do the task. [When an agent can work for years], what you're talking about is you're giving the agent a mission.

Systems and tech and budgets and customers and sales, all these things are really, really important, but you can't achieve excellence in those things without fantastic people, without fantastic leaders.

Humans aren't really wired for [exponential curves]. If you're just fighting out there, foraging for food, a good hunt will bring you a couple days worth of food. But with the kind of exponential curves that we deal with, the equivalent of a good hunt here could be 1,000 years worth of food. And we don't have that intuitive signal in our brains to really understand that at a really deep, native level.

You have to hold this idea in your head that any of these wild ideas has a chance of succeeding. And if you're stuck in a particular paradigm or you're dismissing things, you're going to miss them.